Join ADCRR as a Healthcare Coordinator (Program Evaluation Specialist) and play a vital role in improving healthcare across Arizona’s correctional system. In this dynamic position, you’ll monitor contracted healthcare services, review medical records and contracts, conduct quality assurance audits, and ensure care meets federal and state requirements, ADCRR policies, and NCCHC Standards. Working closely with healthcare vendors and facility operations, you’ll analyze information, identify opportunities for improvement, and help strengthen the quality, timeliness, and effectiveness of care provided to incarcerated individuals. This role is ideal for a skilled evaluator, problem-solver, and collaborator who is ready to make a meaningful, system-wide impact. Because healthcare oversight doesn’t always follow a traditional schedule, occasional observation of vendor activities outside normal business hours may be required.

This position is responsible for performing support-level Member Services duties dealing directly with the public and System membership. This position works mostly by telephone and electronic mail in order to address member inquiries related to all aspects of the retirement plans. Additionally, this position will deal with in-person member inquiries while providing receptionist duties on a rotating basis. Duties included, but not limited to, answering inquiries on basic plan benefit provisions, post-retirement account changes, covering the front desk on a rotating basis and other related duties as assigned.

Exciting Growth Opportunity