Accountability & Research Section
Phoenix Location
• The Accountability Technical Specialist plays an important role in supporting Arizona’s statewide school accountability system. This position works closely with data analysts and education professionals to help interpret accountability calculations, review data submissions, and respond to technical questions from schools and districts across the state. The role involves explaining how accountability measures are calculated, assisting with basic data validation and processing, and helping ensure schools understand reporting timelines and requirements. Applicants should be comfortable working with data, have strong problem-solving skills, and be interested in developing technical skills such as database querying (SQL) and understanding how education data systems operate.
• In addition to these technical responsibilities, this position also provides operational support for the Accountability and Research team. Duties include coordinating customer service requests from the field, assisting with contracts and procurement, supporting logistics and facilities coordination, and helping maintain smooth day-to-day operations for the unit. This role is ideal for someone who enjoys combining analytical work with collaboration and communication, and who is interested in supporting educators while developing technical expertise in education data and accountability systems.
• Occasional in-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
• Provide technical and data support to internal staff and external stakeholders:
• Respond to inquiries regarding accountability processes, calculations, timelines, and reporting requirements
• Explain and provide training on accountability methodologies, technical calculations, and data submission processes
• Assist with basic data validation, review, and processing to support accountability reporting and auditing
• Serve as a liaison between schools/districts and the Accountability data team to clarify technical questions and resolve data issues
• Support accountability data quality by identifying potential discrepancies, assisting with data checks, and coordinating follow-up with analysts and stakeholders***
• Operational Support for the Accountability Team:
• Coordinate meeting logistics, including preparing and distributing save-the-date notices and scheduling support
• Arrange and manage staff travel logistics, including reservations, itineraries, and required documentation
• Submit and manage facilities requests for meetings, trainings, and team events
• Manage procurement activities, including purchasing card (P-card) transactions, supply orders, and contract processing
• Communicate key updates, tasks, and deadlines to internal staff and external partners through phone, email, web postings, and secure file transfers
• Data entry and updating
• Reports
• Survey monitoring
Knowledge in:
• Interpreting and communicating technical procedures, calculations, or program requirements to stakeholders
• Professional communication with internal staff and external partners via phone, email, and written correspondence
• Basic data validation, quality assurance, and data review processes, willingness to learn basic database querying (e.g., SQL)
• Office administration practices including scheduling, travel coordination, and meeting logistics
Skills in:
• Planning, coordinating, analyzing, and establishing priorities
• Excellent written and oral communication
• Excellent customer service
• Project planning
• Organization
• Report preparation
• Time management
• Detail orientation
• Intermediate skill in using Microsoft Office Word, Excel, Outlook, and PowerPoint
Ability to:
• Work with minimal guidance and maintain confidentiality
• Problem-solve, analyze tasks, and multi-task
• Develop effective operating procedures
• Effectively manage resources
• Preference will be given to those applicants who have experience with SQL and/or other computer programming.
• Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
This website uses cookies.
We use cookies to personalize content such as job recommendations, and to analyze our traffic. You consent to our cookies if you click "I Accept". If you click on "I Do Not Accept", then we will not use cookies but you may have a deteriorated user experience. You can change your settings by clicking on the Settings link on the top right of the device.