AHCCCS

Address: Division of Business and Finance (DBF)
801 E. Jefferson Street, Phoenix, AZ 85034

Salary: $42,712 - $43,778

Grade: 16

Open Until Filled

The Division of Division of Business and Finance (DBF) is looking for a highly motivated individual to join our team as an Accounting Specialist 1. Position is located in the Finance Section, Programmatic Payables Unit. This position assists providers with their direct deposit processes; research and answer their inquiries in regards to payment issues; oversees the weekly collation and mailing of providers' remittance advice; reconciliation of settlements and deposits.

This position may be available for remote work within Arizona (# days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Major duties and responsibilities include, but are not limited to:
• Follow up on problems/issues with submitted forms; maintain files for all ACH. Assist providers with issues and questions related to their Vendor Authorization forms or accounts. Assist with return ACH payment notices from GAO and process ACH cancellations and updates.
• Complete provider overpayment check deposit process by maintaining the check logs, entering all checks in Check flow database, and entering deposits in AZ360. 
• Research and answer in bound Call Center provider calls regarding payments, remittances, etc. Refer misdirected calls to the correct department.
• Coordinate and prepare files for archiving following the guidelines.
• Perform stop payment requests initiated by providers in accordance with GAO and AHCCCS policy.
• Assist with returned ACH notices from GAO and process cancellations and changes information.

Knowledge of:
• Basic principles, concepts, practices, methods and techniques of government accounting.
• Mainframe, PMMIS and AZ360 in order to research provider's payments.
• Comprehensive knowledge of reconciliation processes.
• Microsoft Office applications including Excel, Word and Access databases.

Skill in:
• Preparing and updating Excel worksheets.
• Oral and written communication.
• Work techniques required in maintaining records through automated accounting systems.
• Interpersonal relationships as applied to individuals associated with this agency, other State agencies and healthcare providers.
• Accurate and quick data entry skills.
• Work techniques required to maintain accounting records through automated systems including personal computer skills and mainframe skills.
• Organizational skills.

Ability to:
• Adapt to changing priorities in an efficient and effective manner.
• Analyze and research problems independently, determines the nature of the problems and provide resolutions.
• Develop and maintain various information tracking worksheets in Excel.
• Perform multiple tasks and meet established timelines.
• Work independently as well as with others.
• Coordinate various assignments and establish priorities.
• Provide quality customer service.

Minimum:
• High School diploma or GED.

Preferred:
• One year of experience in a customer service related accounts receivable, invoicing and reimbursement work environment where direct interaction was required with customers both in person and over the telephone. Bilingual communication verbally/in written form using Spanish.
• Knowledge/experience using the State Accounting System(AZ360).

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.