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  • 508918
  • Full-time
  • Closing at: Jun 26 2022 at 23:55 MST

For more than a half-century, the Arizona State Retirement System (ASRS) has provided retirement, health insurance and long term disability benefits to employees of the state, counties, municipalities, universities, community colleges, school districts and other political entities. We are a top performing benefit plan administrator with a solid reputation and sustainable plan design. Our organizational culture is based on the following principles; Professionalism, Results, Improvement, Diversity and Excellence. We believe in delivering service with PRIDE. Check out our webpage, Azasrs.gov, to learn more about the ASRS.


Job Location:

Address:  3300 N. Central Ave., Phoenix, AZ 85012

Posting Details:

Grade: 19

Apply by Sunday, June 19, 2022

Excellent Benefits and work/life balance (no nights, no weekends, teleworking available)

Job Summary:

The Arizona State Retirement System is seeking a proactive professional with research and analysis skills along with complex calculation and reconciliation experience to assist with service purchase, service audit, incoming member and employer payments and outgoing Health Benefit and LTD payments on behalf ASRS vendors, 700+ employers and 500,000+ members.

Job Duties:
  • Maintaining effective fiscal management by analyzing, interpreting and evaluating accounting and reporting systems, procedures, policies and methods
  • Processing and reviewing work completed by associates as it relates to service purchase, contribution corrections, transfers and their payments. Additional responsibilities include processing and reviewing member maintenance, service audits, HI and LTD reconciliation, and billing and processing.
  • Reconciling the service purchase cash received, posted to the ASRS pension administration system and entries in ASRS financial management system to ensure accuracy, completeness and proper crediting of payments.
  • Initiating contact and responding to employers, vendors, and member communication through ASRS messaging, email, letters, and/or by telephone as they pertain to the duties listed above.
  • Recognizing complex process anomalies and utilizing logical problem solving skills to resolve.
  • Ensuring compliance with applicable federal and state legislation, and ASRS policies and procedures.
  • Managing productive working relationships with all other ASRS divisions.
Knowledge, Skills & Abilities (KSAs):
  • Strong internal and external customer service skills
  • Effectively explain complex policies and procedures in person, in writing, or over the phone
  • Grasp, interpret, and apply laws, regulations, and policies accurately and quickly
  • Perform complex mathematical calculations including reconciliation of reports
  • Determine completeness and accuracy of reports
  • Identify and recommend changes and improvements to work methods
  • Take appropriate corrective action to resolve problems
  • Ability to meet deadlines with accuracy
  • Work effectively independently and in a team environment and meet team objectives
  • Maintain a high level of professionalism and judgment
  • Work in a high volume, fast paced environment
  • Prefer experience in one or more of the following related fields:
    • Service purchase, service audits, retirement benefits, account maintenance, calculations, reconciliations, long-term disability, and/or health insurance programs.
  • Prefer Bachelor’s degree (Bachelor’s degree may substitute for years of experience)

The State of Arizona offers a comprehensive benefits package that includes:

  • Robust and affordable insurance plans (medical, dental, life, short-term and long-term disability options)
  • Tuition/Professional Certification monetary assistance
  • A top-ranked retirement program
  • 10 paid holidays per year
  • Accrued vacation and sick days
  • An incentivized commuter club and public transportation subsidy program
  • Work-life balance supported by flexible work hours, telework, and Monday thru Friday work weeks
  • The opportunity to participate in deferred compensation, credit union membership, and a wellness program
  • Rewarding work that benefits the people of Arizona
  • Public Service Loan Forgiveness eligible employer
  • Opportunity for goal-based and spot incentives
  • Free covered parking

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Candidates selected for hire will be expected to participate in the Arizona State Retirement System (ASRS) pension plan.

Pre-Employment Requirements:
  • Candidates selected for hire will be subject to a background investigation to include credit and criminal history.
  • All newly hired employees are subject to the E-Verify Employment Eligibility Verification Program. 
Contact Us:

*Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602.677.2902.

*Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. 


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.