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Administrative Assistant 1

  • 511948
  • PHOENIX
  • DEPT OF CHILD SAFETY
  • Full-time
  • Closing at: Dec 4 2022 at 23:55 MST

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

Administrative Assistant 1

Office of Licensing and Regulation

Job Location:

3003 N. Central Ave. Phoenix, AZ 85012

Posting Details:

Salary: $14.1488 per hour 

Grade: 13

Closing Date: December 4, 2022

Job Summary:

This position reports to the Foster Home/Group Home (FH/GH) Investigations Unit under the Department of Child Safety (DCS) and is responsible for the protection of Arizona's children. This position performs administrative functions of a standard and confidential nature, and regularly prepares letters/memos, which require knowledge of and involvement in program objectives.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!

Job Duties:

- Orders supplies, answers phones, and tracks inventory (files and supplies). Maintains filing system and automated case management system.
- Provides administrative support to FH/GH Investigations Units within the Office of Licensing and Regulation (OLR). Prepares, compiles and disseminates letters, memos, correspondence, and excel spreadsheets as requested and required. Schedules interviews and various appointments for DCS.
- Interacts with external (licensing agencies and others) and internal (DCS) customers to resolve inquiries or provide information to appropriate personnel for resolution.
- Assists investigations with record requests, scanning and dissemination of information.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Principles and practices of administration and management
- Preparation of statistical reports, memos and letters
- Routine filing and handling of confidential information
- Computer programs/software to develop and maintain reports

Skills in:
- Verbal and written communication
- Operating office equipment including faxes, copiers and printers
- Dictation and transcription

Ability to:
- Apply agency polices and procedures
- Multi-task on a daily basis to ensure assignment deadlines are met
- Remain calm in dealing with the public and DCS staff while diffusing the situation
- Gather information
- Maintain and update files
- Follow written and verbal instructions
- Communicate and respond effectively with clients
- Recognize and maintain confidentiality of written and verbal communication

Selective Preference(s):

The ideal candidate will have two years of clerical experience.

Pre-Employment Requirements:

The ability to secure and maintain clearance from the DCS Central Registry.

Benefits:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

Bi-Lingual Stipend
DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.