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ADMINISTRATIVE ASSISTANT 1 - PHOENIX

  • 508064
  • PHOENIX
  • DEPT OF ECONOMIC SECURITY
  • Full-time
  • Closing at: May 23 2022 at 23:55 MST

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

ADMINISTRATIVE ASSISTANT 1 - PHOENIX

DIVISION OF BENEFITS AND MEDICAL ELIGIBILITY

Job Location:

Address: 4000 North Central Avenue, Suite 1800, Phoenix, Arizona 85012 

Posting Details:

Salary: 15.2055 

Grade: 13

Closing Date:  May 23, 2022

Job Summary:

The Department of Economic Security, Division of Benefits and Medical Eligibility, specifically the Disability Determinations Services Administration (DDSA) is seeking an experienced and highly motivated individual to join our team as a Administrative Assistant 1. This is not a Virtual Position.

Job Duties:

On a daily basis you will:
- Conduct case development activities which requires analysis and judgment
- Schedule consultative examinations (CE) including pre and post follow-up phone calls and development assembly
- Train and/or mentor new or less experienced support staff
- Work with the Office of Disability Adjudicative Review (ODAR) within the Social Security Administration to schedule and order CE's requested by various Administrative Law Judges
- Respond to inquiries from claimants, vendors and other sources regarding status of claim or for transportation
- Contacts claimants, doctors, hospitals and other sources as needed
- In the absence of supervisor, oversees the unit and ensures daily assignments are disseminated and completed.

Knowledge, Skills & Abilities (KSAs):

- Knowledge in the principles, policies and procedures of the DDS administration and management to make decisions related to specific assignments or projects
- Knowledge in basic knowledge of computers and programs
- Knowledge in fundamental administrative support activities
- Knowledge in performance and productivity standards
- Knowledge in unit-specific technical problems sufficient to direct activities toward problem resolution
- Knowledge in the immediate unit sufficient to coordinate work activities with other sections of the agency
- Skill in developing, coordinating and providing technical assistance to staff
- Skill in developing, facilitating and coordinating the work of staff
- Skill in utilizing verbal and written communications
- Skill in resolving technical problems
- Ability to learn administrative and managerial skills.
- Ability to analyze and resolve routine problems
- Ability to establish and maintain effective interpersonal relationships
- Ability to use automated systems to enter and retrieve information
- Ability to adapt to changing priorities
- Ability to multi-task
- Ability to analyze and resolve routine problems

Selective Preference(s):

At least one-year of clerical experience.

Pre-Employment Requirements:

- Travel will be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record in accordance with DES Fleet Management-Safety Program policy and procedures (DES 1-07-26 & DES 1-07-26-01). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed

- Please be advised that all hires, transfers, and current employees within DBME Disability Determination Service Administration are subject to mandatory fingerprinting and an associated FBI background investigation by the Social Security Administration under Homeland Security Presidential Directive-12. Not all prior arrests and/or convictions will prohibit appointment.

Benefits:

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines.

Contact Us:

For questions about this career opportunity, please call, Alex Rivera at (520) 237-4762 or AlejandroRivera@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 520-237-4762 or AlejandroRivera@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.