INDUSTRIAL COMMISSION

Address:  Arizona Department of Occupational Safety & Health/Compliance Section
800 W. Washington Street, Phoenix

Salary: $17.00 

Grade: 15

Closing Date: September 26, 2025

This position is the liaison between the Federal Bureau of Labor Statistics Regional and National Offices and employers determining accuracy, updates, and follow-ups to surveys. Obtains and reviews surveys to determine in-scope, out of scope, unusable cases and employer summaries. Timely follow up and entry of survey into the system. Makes accurate determination of codes and narratives for the nature of injury, body part, source, secondary source, event or exposure, industry, ownership, occupation, gender, age, etc. supplied in the Claims System and the Federal BLS Survey of Occupational Injuries and Illnesses.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:
● Process, update and finalize case files for Tucson Compliance.
● Prepare hearing memos for cases being processed to hearing, process Notices of Hearings, Cancellations of Hearings, Decisions, Final Orders, Motions to Dismiss and other legal documentation related to case files.
● Update all case files.
● Schedule informal conferences, draft responses, prepare amended citations, and update OIS and Salesforce at the conclusion of the informal conference.
● Print and prepare citations to be issued to employers for violations of the Occupational Safety and Health (OSHA) standards.
● Files documents in case files in accordance with the appropriate system to include OSHA Information System (OIS) as necessary.
● Screens and routes all incoming Division calls to appropriate section, coordinate, analyze and establish priorities.
● Answer and resolve, with the realm of knowledge or experience, telephone calls pertaining to complex inquiries with ADOSH.
● Assist ADOSH Director/ Deputy Directors, as necessary, to process Industrial Commission files to be presented at the Commission.
● Interface and coordinate with Administrative Services Officer (admin supervisor) and other divisions within the Agency to ensure an expedited workflow (i.e. Locating correspondence, files, public records requests, generating reports, abatement tracking, etc.)
● If bi-lingual (Spanish), assist ADOSH staff with in-office Spanish translation.

Knowledge in
● Occupational Safety and Health Act and Standards.
● Division Sections, personnel and functions.
● Grammar, spelling, punctuation, and sentence structure.
● Data entry procedures and formatting.
● Appropriate business letter formatting.
● ADOSH Field Operations Manual.
● Windows, MS Outlook, MS Word, MS Excel and Google Suite.

Skills in
● Word processing
● Typing, editing, and formatting
● Time management
● Answering telephones in a professional manner and directing calls
● Organization
● Analyze and interpret data
● Interpersonal relations
● Responding to inquiries from the public via in-person, telephone, email, and via mail.
● If bi-lingual, assist staff with Spanish translation.

Ability to
● Communicate well verbally and written.
● Deal with irate/difficult customers.
● Establish and maintain cooperative and effective working relations with others
● Establish and maintain cooperative and effective working relations with others Recognize and engage those with different backgrounds, characteristics, and perspectives to bridge gaps in understanding of differing viewpoints, as well as ensuring persons with diverse perspectives are given the opportunity to collaborate and provide input in the direction making process.
● Working with a large quality of data and record accurately.
● Manage and prioritize work

3 years of Administrative Assistant experience.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.

If you have any questions, please feel free to call 602-542-5559 or email HR@azica.gov for assistance.The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.