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  • 503287
  • Full-time
  • Closing at: Dec 9 2021 at 23:55 MST


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.


Division of Developmental Disabilities (DDD)

Job Location:

Address:  125 East Elliot Road, Chandler, Arizona 85225

Posting Details:

Salary: 29,008.00 - 40,524.00 

Grade: 17

Closing Date: December 9, 2021

Job Summary:

The Department of Economic Security, Division of Developmental Disabilities is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 3. The Administrative Assistant 3 provides high-level administrative support services to management. This position has a significant amount of public contact with administrators, parents, individuals, contracted providers, and stakeholders. With minimal direction, receives and screens incoming correspondence and telephone contacts directed to the Manager in a professional manner and uses sound judgment in determining course of action.

Job Duties:
  • Independently composes letters and memos; prepares presentations; develops spreadsheets; maintains and enters information into Access databases in a timely and accurate manner; maintains and utilizes a tracking system for project management to ensure timely submission of internal and external assignments/work products.
  • With minimal supervision, confers with supervisor, other Division staff, persons from community agencies, organizations, & businesses on a variety of subjects and issues. Answers and/or research needed information from e-mail or phone calls from various staff or other entity requesting assistance, ensuring complete and timely responses. Works with members and families to resolve issues; reports on issues that are not resolved.
  • Functions as office manager to: ensure compliance with DES, DDD, and District policies and procedures, promote a professional and customer service environment, maintain office support coverage, and maintain office equipment and supplies, etc.
  • Independently coordinates, facilitates, and attends various meetings, taking, transcribing, and distributing minutes. Maintains calendar for Manager, sets up meetings as requested.
  • Completes special projects as assigned by the manager.
Knowledge, Skills & Abilities (KSAs):
  • Knowledge of principles and practices of administration and time management.
  • Knowledge of appropriate use of grammar, punctuation, and formatting various documents.
  • Knowledge of methods for tracking complex work with critical timelines.
  • Knowledge of basic program rules, regulations, and operations procedures.
  • Skilled in excellent phone skills.
  • Skilled in using computer software/programs, e.g., (Microsoft Office Products).
  • Skilled in oral and written communication.
  • Skilled in planning, organization, and time management.
  • Ability to think through problem situations and manage difficult phone calls.
  • Ability to compose various documents with minimal supervision.
  • Ability to multi-task and complete work within required timelines.
  • Ability to always maintain confidentiality and professionalism and through all work.
Selective Preference(s):
  • Three years responsible Administrative experience; OR Bachelor's degree in a field appropriate to the assignment from an accredited college or university and two years responsible administrative experience.
Pre-Employment Requirements:
  • In-state travel is required. This position requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired state employees
  • Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please call Valerie Rice at (480) 673-0624 or email vrice@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Valerie Rice at 480-673-0624. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.