DEPARTMENT OF ECONOMIC SECURITY

Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012

Salary: $36,000-$40,100 

Grade: 17

Closing Date: May 4, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 3. This position provides support to the Division's Chief Quality Officer (CQO) and Quality Management Unit (QMU). The Unit is responsible for administering the quality program for approximately 36,000 DDD members. This includes quality assurance activities such as incident investigation, on-site monitoring in residential facilities funded by the division, credentialing of qualified vendors and performance improvement activities. This position assists the CQO with ensuring Arizona Health Care Cost Containment System mandates are met by the established due dates in addition to DDD requirements.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. This position is also responsible for inputting and monitoring database tracking homeless members, members in need of affordable housing and housing outcomes as required by the Arizona Health Care Cost Containment System (AHCCCS) contract.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Arranges, coordinates, and schedules meeting.
• Takes and writes meeting minutes.
• Data mining and graphically display data for analysis.
• Organizes and maintains electronic files on common drive.
• Creates and maintains Excel spreadsheets of assignments, deliverables, due dates, and other quality activities.
• Assists with coordination and tracking of completion of QM standards in Operation Reviews.
• Creates and updates PowerPoint presentations.
• Creates, reviews and updates templates and tools.
• Formats policies and procedures.
• Archives documents per archiving schedule.
• Creates Purchase Orders in Procedure AZ for unit needs.
• Coverage of office phones.
• Schedules maintenance for state vehicles and ensures completion.

Knowledge in:

• Principles and practices of time management.
• Grammar, punctuation and formatting various documents.
• Methods for tracking complex work with critical time lines.
• Understanding of basic office principles, basic program rules, regulations and operating procedures.
  

Skills In:

• Oral and written communication, including being effective with both internal and external customers.
• Proficient use of computer programs (e.g., MS Word, Excel, Outlook and database applications, and Google Suites).
  

Ability to:

• Use independent judgment and work independently with direction.
• Operate office equipment (copier, fax, scanner, phone, etc.)
• Plan, organize and manage tasks/time efficiently.

The preferred/ideal candidate for this position will have:

• At least three (3) years of administrative experience. Prefer two (2) years of general office experience.

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statutes 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Stacie Austin at 602-908-6208 or saustin@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-908-6208 or saustin@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.