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Training Administrative Assistant

  • 508488
  • Full-time


The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Training Administrative Assistant

Posting Details:

Salary: $35,000 to $40,000 

Grade: 17

Location:  801 E Jefferson St, Phoenix, AZ 85034

Open until filled: 1st review of resumes on date 06/21/22

This position is eligible for part-time/full-time remote work (including virtual office arrangement). Must reside in the State of Arizona.

Job Summary:

The Division of Fee for Service Management (DFSM) is looking for a highly motivated individual to join our team as an Training Administrative Assistant. The Training Administrative Assistant, under the direction of the DFSM Educational Manager, will assist in achieving overall training objective and provide support in maintain up-to-date training materials and communications. This has the potential to work from a Virtual Office (VO) setting or may telecommute based on the needs of the unit and at the discretion of leadership. Major duties and responsibilities include but are not limited to:

• Assist the DFSM Training Team in general support tasks and operational logistics regarding billing manuals, training manuals and communications regarding changes and other training materials (PowerPoint presentations, informational handouts, etc.) for providers.

• Provide office support tasks for provider training sessions to include, but are not limited to, training room preparation, printing, copying, and distributing materials to providers.

• Assist with scheduling and organizing complex activities such as keeping training materials current and pulling information available on the AHCCCS website in preparation for training to be conducted by the Provider Training Officers and DFSM Training Manager.

• Assist in general upkeep of policy huddle boards & project boards. Will assist in creating and developing visual presentations, disseminating information, coordinating direct mailings, and creating brochures for the training team.

• Travel with the training team to provide general support as assigned by the manager for provider trainings.

• Supporting the training team by establishing, developing, maintaining, and updating filing system. Draft written responses or replies by phone or email when necessary. Respond to regularly occurring requests for information. Type and design general correspondences, memos, charts, and table graphs.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of Google, Microsoft office and ZOOM applications

• Skill communicate effectively orally and in writing.

• Ability to manage multiple work assignments.
• Ability to gather and analyze data, maintain Excel spreadsheets.
• Ability to work in a fast-paced environment and meet project deadlines.
• Ability to work independently and as part of a team.


• Three years responsible administrative experience; or Bachelor's degree in a field appropriate to the assignment from an accredited college or university and two years responsible administrative experience; or a Master's degree in a field appropriate to the assignment from an accredited college or university and one year responsible administrative experience
• Arizona Driver’s License.

• Familiarity with American Indian tribes/programs, policies, and procedures.

Pre-Employment Requirements:

Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


At AHCCCS, we promote the importance of work/life balance by offering workplace flexibility and a variety of learning and career development opportunities. Among the many benefits of a career with the State of Arizona, there are 10 paid holidays per year, accrual of sick and annual leave, affordable medical benefits and participation in the Arizona State Retirement Plan.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.