The Administrative Assistant II is the initial point of contact to organization for the public and provides administrative support to all other staff.
•Receives and screens phone calls, emails, mail, and walk in customers and, as established by organizational policy or procedure, handles the inquiry, request, task etc or directs it to the appropriate staff. Responsible for mail correspondence
•Responsible for receipt of revenue; responds to public records requests; scans/copies and files printed and electronic documents; produces correspondence, documents, certificates, forms, spreadsheets, templates etc. as directed; inputs data into data-base, spreadsheets etc.; updates web site as directed
•Reviews and prepares Continuing Education course applications for review by the Director
•Timely, prepares Board meeting room and materials; mans the sign-in desk during Board meetings including: greeting attendees, signing in participants, recording licensees attending as required by statute
•Other duties as assigned as related to the position
•Principles and practices of administration, standard operating procedures, and management
•Google Suite of productivity programs
•Customer service, telephone etiquette, and written and verbal communication
•Using computers, telephone systems, and a variety of office equipment
•Using the Google Suite of productivity programs; Gmail, Drive, Docs, Sheets, Calendar, Meet, etc
•Scanning, copying documents, and Organizing physical and electronic workplaces
•Filing printed and electronic documents; producing correspondence, documents, certificates, forms, spreadsheets, templates etc
•Inputting data into data-base, spreadsheets etc
•Work collaboratively with a variety of personalities
•Calmly, professionally, and effectively communicate with all stakeholders
•Keep information and individuals confidential
•Lawfully, respond to public records requests
•Efficiently and effectively manage time
•Manage several tasks/assignments concurrently
•Learn and maintain a working knowledge of laws and rules pertaining to chiropractic
•Update a web site as directed
•Two years responsible administrative experience with strong customer service background
The State of Arizona offers a comprehensive benefits package to include:
•Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
•Life insurance and long-term disability insurance
•Vacation plus 10 paid holidays per year
•Health and dental insurance
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
•Positions in this classification participate in the Arizona State Retirement System (ASRS)
•Please note that enrollment eligibility will become effective after 27 weeks of employment
If you have any questions, please feel free to contact Shawn McConnell at email@example.com for assistance.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.