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Provides administrative support in a variety of functions to a department head, team, or another group in an organization.
Collects, reviews, and analyzes complex and/or confidential data and prepares correspondence, reports, and collections of complainant materials. Responds to or route routine inquiries from external or internal sources with standard correspondence or other messaging.
Works independently within established procedures associated with the specific job function. Reports to a supervisor or manager. Proficiency in Microsoft Word, Excel, and PowerPoint.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
• Performs specialized administrative work in the area of compliance including research, collection of evidence for formal hearings and judicial review actions, audits of patient records, drug and inventory records, infectious disease compliance, and insurance records
• Responsible for timeliness, accuracy, and quality of work, while maintaining a file database of disciplinary / non-disciplinary action ordered by the Board
• Organize and maintain a filing system for administrative matters issued by the Board and in compliance with the Arizona State Library, Archives & Public Records
• Responsible for meeting requirements mandated by Arizona Law pertinent to the investigative process, and taking appropriate action concerning confidentiality issues pertinent to the complaint process and chain of custody
• Tracks and verifies Orders issued by the Board for payment of restitution, completion of continuing education hours, payment of civil and/or administrative penalties, and follow-up of licensees who are non-compliant
• Ability to answer incoming calls and respond to emails, while providing excellent customer service internally and externally
Knowledge:
• Agency state statutes and rules, regulations and operating procedures, and some accounting
Skills:
• Oral and written communication. Google G Suite Docs, Sheets, Meet, Drive, Forms and Calendar
Abilities:
• Plan, analyze, coordinate activities and establish priorities, develop effective operating procedures
• Three years of administrative experience
The State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
• Learn more about the Paid Parental Leave pilot program here
• For a complete list of benefits provided by The State of Arizona, please visit our benefits page
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note, enrollment eligibility will become effective after 27 weeks of employment
• If you have any questions please feel free to contact Brian Westerberg at brian.westerberg@azdoa.gov for assistance
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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