DEPARTMENT OF ECONOMIC SECURITY

Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $91,000-$95,000 

Grade: 24

Closing Date: 9/7/205

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

This position administers and is responsible for oversight and management of the Adult Protective Services (APS) Program whose legislative mandate is to receive and evaluate reports of abuse, neglect, and/or exploitation of vulnerable or incapacitated adults, with specific oversight of the Quality Assurance, Case Closure, Training, Records and Central Intake/Hotline Units. The Program Administrator is responsible for managing the overarching strategy and direction of these units, exercising independent action and decision-making. In state and out of state travel is required, as is weekly in office work at 1789 W. Jefferson Street, Phoenix.

This position may be available for remote work within Arizona (1-3 days per week in the office).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

● Direct the annual strategic planning process for units under purview including development, implementation and monitoring of goals, objectives, metrics and strategies. Track and report on performance goals and objectives.
● Establish and maintain working relationships with community stakeholders, law enforcement and other DES divisions and state agencies.
● Identify service gaps, best practices, and potential adaptation.
● Lead and participate in new and ongoing special projects.Review complex medical, police, fiduciary, financial, and social service records.
● Oversee and manage staff of professional employees

Knowledge of:
● Applicable federal and state statutes, DES and Adult Protective Services policies and procedures, ADOA personnel rules and regulations and public administration
● Practices and principles of budget development, federal and state budgetary practices and strategic planning
● Change management techniques and strategic and long-range planning
● Conflict resolution and mediation techniques

Skills in:
● Oral and written communication
● Analysis, evaluation and interpretation of fiscal data and complex financial records
● Handling community and public relations; giving public presentations and trainings
● Planning, organizing, directing, coordinating, and evaluating complex service programs through subordinate managers

Ability to:
● Lead, motivate, manage, direct, and supervise the activities of professional staff
● Establish and maintain effective working relationships with leadership, division management and internal and external stakeholders
● Develop, evaluate, implement, and manage strategic plans
● Exercise discretion and independent judgment

The ideal candidate for this position will have:

● 5 years of work experience in social service programs, human services field, field of aging, or law enforcement, and 3 years of management experience. OR
● Bachelor’s degree in social work, gerontology, public administration, criminology or related field preferred and 3 years of management experience. Prefer exp. in strategic planning. Succinct writing and presentation skills are required.

● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact us Brenda Vega at 520-279-4525 or BVega@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Vega at 520-279-4525 or BVega@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.