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  • 512798
  • Full-time


COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefits package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.



Job Location:

Address:  150 N 18th Ave. Phoenix, AZ 85007  

Posting Details:

Salary: $58,630.00

Grade: 21


Job Summary:

A Career in Public Service Awaits You, Come Join our EMS & Trauma Systems Team !

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

Why work for ADHS? A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

What You'll Do:

As the Ambulance Program Coordinator, you'll be responsible for work and activities of a complex nature, being the first point of contact for all ground and air ambulance services, throughout the State of Arizona.

-Review and process ambulance service applications and other matters involving ambulance service certification.
-Examine and comment on complex interfacility and political subdivision contracts for the provision of ambulance services.
-Provide technical assistance to applicants on completing ambulance service applications, interpreting and applying Arizona Revised Statute, Arizona Administrative Code agency policies and procedures.
-Serve as the Bureau liaison with the Assistant Attorney General's Office on issues involving ambulance service applications, drafting legal notices, and responding to requests for information.
-Furnish necessary written and verbal reports to Bureau staff  when required, in addition to drafting legal notices. 


Job Duties:

- Review all types of Ambulance service applications. Request additional information when needed. Prepare and issue Certificates of Necessity, licenses; develop and present staff recommendations on ambulance service applications. Prepare for and provide testimony at hearings as necessary.
- Review all proposed ambulance service contracts. Obtain required documentation to approve, deny or amend contracts as needed; prepare transmittal and discussion memo and forward contract for final approval. Draft and edit legal notices.
- Provide consultation and technical assistance to EMS providers with the preparation of all ambulance applications and/or ambulance service contracts. Communicate information to the public, ambulance service providers, legal counsel, or others in writing and verbally via telephone, fax, email US mail, and other means.
- Respond to a variety of requests from the Attorney General's Office and from the ADHS Administrative Counsel. Research and interpret statutes, rules, policy, and guidance documents to provide written and verbal summaries.
- Attend meetings, conferences, seminars, and training as directed.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Performance Management (PM), and Continuous Quality Improvement (CQI), and Lean methodologies
- Applicable statutes, rules, and policies
- Legal processes and legal notices

Skill in:
- Interpreting statute, rule, and policy
- Excellent written and interpersonal communication skills
- Computer operations
- In supervision, Management & Customer Service

Ability to:
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
- Organize/prioritize large volumes of work
- Evaluate information objectively
- Manage time effectively
- Communicate with a broad spectrum of public/private agencies and individuals
- Analyze and make high-level recommendations
- Prioritize, plan and organize multiple tasks and objectives with demanding time-frames.

Selective Preference(s):

Bachelor's degree in Business, communications, political science, or law and 3 years work experience with legal contracts and grant writing or related field. A Master's degree in public health may substitute for 2 years of work experience.

Pre-Employment Requirements:

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records, and must complete any driver training (See Arizona Administrative Code R2-10-207.11).

Total Rewards:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans: Health Impact Program (HIP) where you can earn up to $200 annually by participating in our award-winning program of free preventative health screenings (mini-health, mammography, prostate), immunizations, lifestyle/mindfulness classes and physical activities) and Employee Assistance Program (EAP) Counseling sessions - 12 free per year per issue for each employee and each covered dependent. Available 24/7 for support, resources and information on work/life solutions, dependent/elder care, college planning, wills, legal guidance, financial resources, funeral planning and more)
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award-winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.