INDUSTRIAL COMMISSION

Address: Administration Division/Management Information Systems
800 W. Washington Street, Phoenix

Salary: $85,000.00 - $95,000.00 

Grade: 27

Closing Date: January 9, 2026

This position, reporting directly to the agency Chief Information Officer, leads the software development efforts for the agency by designing, and creating new software applications, and performs enhancements to existing software applications on the: Salesforce, Goggle, Microsoft, and Adobe platforms.

Essential Duties and Responsibilities include but are not limited to:
● Performs full stack technical development of new applications from ground up on multiple platforms including but not limited to: Salesforce, MuleSoft, Microsoft .net, Microsoft SQL, MY SQL, Java, any other relevant modern development platform the agency may choose in the future.
● Performs deep dive analysis, and reverse engineering of existing code banks to apply fixes and develop changes to applications on the following platforms: Salesforce, MuleSoft, Microsoft .net, Microsoft SQL, MY SQL, Java, any other relevant modern development platform; to meet functional and technical designs following best practices and development standards and guidelines.
● Engages with business analysts and stakeholders to understand functional requirements and contributes to completion of functional specifications.
● Adeptly works with the CIO and other agency leadership to develop new software applications in support of the agency's internally developed web-based decision support system (intranet) on the Microsoft IIS, and Microsoft .net platforms.
● Develops user guides and provides end user training on the usage of customized software systems on the following, but not limited to platforms: Salesforce, MuleSoft, Microsoft .net, Microsoft SQL, MY SQL, Java, any other relevant modern development platform.
● Supports production software by updating, and modifying code, and configurations, including but not limited to, Salesforce, JWS Filehandler, ICM Viewcenter, custom Google applications, and custom Microsoft applications.

Knowledge of
● Considerable working knowledge of multiple programming languages, database management systems, multiple development platforms, and ground up software builds.
● Proficiency in the development of Salesforce applications and Application Programming Interfaces (API).
● Developer Knowledge of Salesforce Community Cloud.
● Advanced knowledge in the development of MuleSoft integrations.
● Advanced knowledge in the development of browser-based applications on the .net platform.
● Proficiency in the development of SOAP/REST API.

Skills in
● Salesforce development, configuration and administration.
● .net development, configuration, and administration.
● Microsoft VBA development.
● Strong customer service skills.
● Excellent interpersonal, written, and oral communication skills.
● Strong problem-solving skills and attention to detail.
● Able to communicate complex technical knowledge and train staff members.

Ability to
● Manage reports to meet deadlines. Ability to develop new software applications on the Salesforce, MuleSoft, Microsoft .net and Microsoft 365 platforms.
● Ability to reverse engineer existing code to understand its function and modify to support the needs of the agency.
● Balance, prioritize and organize multiple tasks.
● Assist customers in a timely manner.
● Work collaboratively in teams and across organizations.
● Synthesize feedback and adjust plans accordingly.
● Build strong relationships inside and outside the organization.
● Resolve incidents / problems efficiently and effectively, recognizing customers' competence levels, and ability to approach each level appropriately.
● Meet commitments.
● Manages difficult or emotional customer situations.
● Fosters relationships.
● Tracks trends and looks for other opportunities to eliminate waste
● Focus on solving conflict.
● Maintain confidentiality.

The ideal candidate for this position will have:
• A bachelors degree in software engineering with 4 or more years related experience, or a bachelors degree in a technical or business discipline with 6 or more years of documented software application development experience.
• A Salesforce developer certification -or- a Salesforce administration certification with 2 years of development experience.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate Arizona driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.

If you have any questions, please feel free to call 602-542-5559 or email HR@azica.gov for assistance.