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  • 509829
  • Full-time


For Veterans and those who care for them.


Job Location:

Address: 4141 North S Herrera Way Phoenix, AZ 85012 

Posting Details:

Salary: $93,808.00 

Grade: N2

Closing Date: 

Job Summary:

This position supports and assists the Director of Nursing Services in operating the Nursing Department of the Arizona State Veteran Home - Phoenix, a skilled nursing facility. Assumes responsibility for clinical outcomes of the facility and oversees nursing practices of the Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants. Manages supervisory staff responsible for scheduling and assigning duties to nursing personnel. Establishes and manages facility-wide nursing care indicators, ensuring that the facility complies with federal and state guidelines governing the outcome of Veteran/Member care. Incorporates culture change in the form of Veteran/Member-centered care in the performance of job duties. Occasionally drives on State business; completes special projects; and performs other job-related duties.

Job Duties:
  • Supervises and manages the use of scheduled staff throughout the facility to ensure proper use of resources and adequate coverage.
  • Evaluates the quality and outcomes of critical nursing functions as they pertain to Veteran/Member care. Takes necessary actions to train and supervise staff to ensure that all standards of care are met on a daily basis.
  • Applies working knowledge of all applicable regulatory requirements to evaluate comprehensive functions of the Nursing Department and institutes corrective action whenever deficiencies are identified.
  • Participates and assumes leadership role as assigned on committees and task forces which may include Quality Assurance, Infection Control, Pharmacy, Incidents/Accidents, Admissions and Safety. Participates in the development of policies and procedures. Ensures compliance with federal, state, and VA regulations and facility policies and procedures.
  • Participates in Human Resources activities related to interviewing, selection, performance evaluations, coaching/counseling, and administering disciplinary action as necessary.
  • Responds to and takes appropriate action regarding emergent issues that involve allegations of abuse, neglect/ mistreatment of residents, fire or police involvement, and elopements; and ensures the Director of Nursing Services and/or Administrator is immediately informed of developing situations.
  • Provides assistance on units or with supervision as required, and may act on behalf of the Director of Nursing Services in their absence.
  • Actively involved in AMS processes such Huddle Boards, Problem Solving, JBS, Success Tracking and Standardized Work.
  • Participates fully in the QAPI process our Quality Assurance and Performance Improvement program mandate by CMS which incorporates AMS.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Advanced nursing knowledge related to clinical management of moderate to complex medical conditions found within a skilled nursing facility
  • Employee management issues related to the specific demands of a nursing home environment, including knowledge of scheduling, training, supervision and application of nursing practices
  • Relevant regulations as they pertain to the nursing home, including Omnibus Budget Reconciliation Act (OBRA), Occupational Safety and Health Administration (OSHA) and other standards
  • Regulatory requirements and how to complete resident assessments. Minimum Data Sets and the design and implementation of resident care plans
  • Human resource functions including recruiting, interviewing, training, coaching/counseling and taking disciplinary action
  • Communication approaches/techniques, including the effective use of English in oral and written form, communication styles effective in meeting or conference settings and approaches useful in communicating with culturally diverse populations
  • Design and implementation of systems related to workflow, scheduling, quality assurance functions and tracking the frequency and prevalence of quality indicators within the nursing home environment

Skill in:

  • Managing systems, functions, material/supply resources, human resources and nursing practice
  • Clinical skills necessary for assessment and planning appropriate medical interventions, especially as they pertain to quality indicators such as pressure sores, nutrition, dehydration, incontinence, therapies, end of life issues and appropriate use of medications
  • Fundamental nursing skills that may be used on an intermittent basis when providing nursing care or supervising and assessing the work and practice of other nursing staff
  • Problem solving in areas of complex or multi-faceted issues as they relate to nursing care and practice, internal/external resources and important family/resident issues
  • Management/leadership skills
  • Establishing and maintaining interpersonal relationships at all organizational levels

Ability to:

  • Learn, interpret, and apply State Personnel Rules
  • Learn and apply agency policies and procedures
  • Act professionally and compassionately with both internal and external contacts
Pre-Employment Requirements:
  • Current and active license to practice as a Registered Nurse in the state of Arizona
  • This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555)
  • Current Negative Tb skin test (Mantoux skin test) within the last 6 months or a written statement from a physician, physician’s assistant or a registered nurse practitioner indicating freedom from tuberculosis, if in the past has had a positive skin test or tuberculosis.
  • Fingerprint clearance card issued by the Arizona Department of Public Safety
  • Possession of and ability to retain a current, valid state-issued driver’s license

The Arizona Department of Administration offers a comprehensive benefits package to include:

  • Sick leave
  • Vacation with 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Referral Incentives available for qualifying positions
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

If you have any questions please feel free to contact Human Resources at recruiting@azdvs.gov or 602.234.8433 for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.