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  • 515027
  • Full-time


The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

Assistant Director - OCWI


Job Location:

Address:  3003 N Central Ave, Phoenix, AZ 85029


Posting Details:

Salary: 55.5289 

Grade: E4

This position will remain open until a candidate is selected.

Job Summary:

Under the direction of the Department of Child Safety Director, the Assistant Director for the Office of Child Welfare Investigations will be responsible for directing/overseeing allegations of criminal conduct in Investigations for the Department of Child Safety (DCS) by managing the Deputy Chief of Programs, Investigative Managers and Child Welfare Investigative Specialists placed in regional offices throughout the state to assist DCS workers in complex criminal child maltreatment investigations. This position will have a very wide latitude for the exercise of independent initiative and judgment. The Assistant Director will review and develop, as necessary, all DCS practices and procedures regarding investigatory practice and help to improve DCS' front line investigatory practice to ensure child safety.

The Assistant Director will provide strong and expert leadership and direction to Investigative Managers and Child Welfare Investigative Specialists staff performing child welfare/protective services work and make decisions on appropriate action to be taken regarding criminal child maltreatment investigations. This position will also direct the training and development of staff in child welfare on criminal investigative techniques; ensure that DCS' front line staff are aware of and utilize best practices in child welfare criminal investigations and collaborate with law enforcement officials, city/state agencies and other important partners to ensure strong child welfare practice of criminal conduct allegations and that all appropriate resources are available to DCS staff.

Job Duties:

- Provide leadership for all Child Welfare Investigative Managers and Child Welfare Investigative Specialists responsible for performing criminal investigations for the child welfare/child protective services program. Manages staff of investigative managers statewide regarding the federal and state requirements to investigate criminal allegations of child abuse and neglect.
- Collaborates with law enforcement officials, city/state agencies and other important partners to ensure strong child welfare investigations practice and ensure all resources are available to DCS staff in the field. Establishes and maintains effective professional relationships with county and state officials and key community leaders and stakeholders.
- Directs the training and development of Child Welfare Investigative Managers, Child Welfare Investigative Specialists and all DCS staff on child welfare criminal investigations techniques and strategies necessary for the performance of sensitive investigations into criminal allegations of child and neglect.
- Directs the development of monthly, quarterly, and annual statewide reporting, compilations and analysis of criminal investigative date. Assists and coordinates in the development of all investigative policies and procedures as it pertains to criminal investigations.
- Participates in the recruiting, selecting and training of Investigative Managers and Investigative Specialists. Participates in the evaluation of Investigative Managers and subordinates.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
Considerable knowledge of Arizona Law related to Special Victims, Forensics, Homicide, Domestic Violence, Missing persons or a closely related law enforcement unit.
- Extensive knowledge of Child Welfare practices.
- Extensive knowledge of criminal investigations of child abuse and neglect.
- Extensive knowledge of the multi-disciplinary approach, including Child and Family Advocacy Centers.
- Conducting high profile, complex and sensitive investigations.
- Long range planning.
- Executive communication techniques.
- Conflict resolution.
- Mediation techniques.
- Extensive knowledge of supervision and management techniques.

Skill in:
- Administration and supervision.
- Extensive community and public relations/public speaking.
- Exceptional verbal and written communication-preparing executive reports and responding in clear terms to a wide variety of audiences.
- Skill in planning, organizing, directing, coordinating and evaluating complex service programs.
- Organizational management.
- Training Investigative techniques.
- Conduct interviews with children and family members.

Ability to:
- Direct staff with effective leadership and communication.
- Analyze large volumes of information.
- Recognize issues/concerns at the inception and take appropriate action.
- Share and enhance the understanding of investigative techniques.
- Demonstrate critical thinking, problem solving, conflict resolution.
- Analyze day to day operations.
- Problem solve; conflict resolution; resource allocation and usable.
- Develop, implement and evaluate strategic plans.

Selective Preference(s):

Former of Retired Law Enforcement experience. Should possess law enforcement background specializing in crimes against children and child abuse investigations and experience supervising child abuse and sex crime investigations.

Pre-Employment Requirements:

A four year high school diploma or it's educational equivalent and five years satisfactory full time experience in the field of law enforcement. At least three years of this experience must have been obtained while working in Special Victims, Child Crimes, Forensics, Homicide, Domestic Violence, Missing Persons or a closely related law enforcement unit.

Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable.
(Arizona Administrative Code Revised 1/29/2020)

The ability to secure and maintain an Arizona Fingerprint Clearance Card, and the ability to secure and maintain clearance from the DCS Central Registry.


As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of state employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.