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  • 509208
  • Full-time


The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.



Job Location:

Address:  150 North 18th Avenue Phoenix, AZ 85007

Posting Details:

Salary: $96,000-$104,000

Grade: 26

Job Summary:

Under the general direction of the Assistant Director, this position is responsible for assisting with the overall planning, coordination, and evaluation of the of the Healthcare Institution licensing programs for the Division of Licensing Services. This position assists in the development, implementation, and enforcement of the licensing rules and policies and licensing related legislation. Assists with the effective and efficient administration of the Division's HCI programs, CMS contract, and annual budget through coordination with the Business Office; coordinates implementation of Department policy within the Division; and represents the Department at meetings with health officials from the federal government, representative from other state agencies, community groups, and health professionals.
Other responsibilities include: direct supervising Division's Healthcare Institution Licensing programs, as well as the architects and fire marshals; serving as the facilitator and liaison between offices and various federal, state, or private agencies; serving as the Division's emergency preparedness coordinator and liaison.

Assists with decision-making on program development, implementation, evaluation and continuance/discontinuance; allocation and expenditure of federal and state contracts, grants and budgets, development and enforcement of Division policies and procedures. Supervise and oversee direct subordinate staff The following documents require authorization by the Assistant Director; all out-of-state travel requests from within Division of Licensing Services; approval of all grants submitted; all budget requests submitted to the state and federal government; and all personnel actions for the Division. Major policy and programmatic decisions as discussed with the Assistant Director of the Department of Health Services. Implement contracts as approved by Procurement. Employee will be expected to make independent decisions and judgments based on their professional education, programmatic experience and training; this position maintains and shares information and data of a very confidential nature.

Job Duties:

Assists in the development, amendment and implementation of the Division's legislation, rules, and substantive/ guidance policies. Ensures consistent development, amendment, and updating of the Division's policies and procedures. Proposes emergency measures and new legislation or changes in legislation when warranted.

Supervises staff (work assignments, setting priorities, hiring, discipline, provide training, approving leave requests, and preparing evaluations). Manages programs that license healthcare institutions (Bureau of Long Term Care Licensing, Bureau of Medical Facilities Licensing, and Bureau of Residential Licensing).

Supervises and directs Division's architects and fire marshals.

Assists with the effective and efficient administration of the Division's CMS contract.
Meet with Division's administrative staff to review policies and Issues and set priorities and policies for the Division.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
-Broad range of knowledge and understanding of statues and rules, program administration and management including grants, contracts and budget management.
-Comprehensive knowledge of CMS certification and survey, program evaluation, health care policy, licensing requirements, patient confidentiality, and HIPAA.
-Working knowledge of division and department policies and procedures regarding procurement and personnel, survey and enforcement methods.
-Proficient knowledge of health care systems, federal, state and local legislation and regulations as they relate to the Division of Licensing and public health; Quality assurance methodologies and changing trends in public health and health delivery systems.
-Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill to:
-Effective oral and written communications and ability for document writing and working with stakeholders.
-Interpersonal relationship skills.
-Personnel skills derived from Program and Office management.
-Collaborative skills involving multi-office and inter-bureau initiatives.
-Organizational skills to determine and develop efficiencies.

Ability to:
-Use a problem solving approach to decision making, while considering the impact of alternative solutions.
-Market public health programs to decision makers.
-Plan and organize work and implementing plans and executing decisions.
-Negotiate to achieve common goals and objectives; In using group process to achieve desired outcomes.
-Prior leadership experience and demonstrated ability at the Office/Bureau Chief level or above.
-Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor's degree in public health, or related field with 7 years of progressive experience managing public health programs. Master's degree may substitute for 2 years of related experience.

Pre-Employment Requirements:

Driving is required for State Business.
- Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).
- Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S.41-1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment. You will be required to pay an $8.25 fee for fingerprint screening. If hired, you will be able to request reimbursement of the $8.25.


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.