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Business Analysis Supervisor

  • 506938
  • Full-time


The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs, and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona.

Business Analysis Supervisor

Posting Details:

Salary: $68,000-$70,871

Grade: 28

Job Summary:

The Division of Health Care Management (DHCM) is looking for a highly motivated individual to join our team as a Business Analysis Supervisor. The position will supervise the partnership of business and technology leaders to establish policies, practices and organizational change to promote data sharing between agencies within limitations imposed by statutes and the regulatory environment. Will champion the implementation of data management framework based on industry-wide standards and drive strategic engagement of AHCCCS data and information governance. Will oversee the creation and maintenance of technical documentation. This position has the potential to Telecommute based on the unit needs. Major duties and responsibilities include but are not limited to:

Job Duties:

• Supervises the staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed

• Collaborate with line of business data owners to assess, prioritize and mitigate risks that may affect business operations and regulatory compliance resulting from data quality issues

• Drive efforts to educate executives, employees, and customers the strategic value of data and its important role as a business asset and decision-making tool along with a thorough knowledge of interrelationships among various internal and external organizational functions

• Coaches team members on performance, completes employee performance evaluations and recommends pay actions

• Establish and monitor data quality efforts and provide a central leadership for the resolution of data issues and develops methods to monitor program or area progress and takes corrective actions

• Monitor data related system initiatives including planning and/or implementation of programs. Assess vendor offering in the data software, tools or services space.

• Trains staff on operational procedures and troubleshooting techniques

Knowledge, Skills & Abilities (KSAs):

• Back-office server applications, desktop applications, web-based applications, client/ server applications

• computer/networking hardware and standard operating systems

• common third-party software applications, internally developed custom applications, application integrations

• Analyzing data, policy and procedure and their application to data governance

• Managing multiple tasks, meeting deadlines and prioritizing workload

• Operate with no supervision in a complex environment

• Build strong relationships inside and outside the organization


Minimum Qualifications:

• Arizona drivers license
• Bachelor’s degree plus 3 or more years of experience in related discipline (or equivalent experience)


At AHCCCS, we promote the importance of work/life balance by offering workplace flexibility and a variety of learning and career development opportunities. Among the many benefits of a career with the State of Arizona, there are 10 paid holidays per year, accrual of sick and annual leave, affordable medical benefits and participation in the Arizona State Retirement Plan.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-417-4497.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.