AHCCCS

Address:  150 N. 18th Ave. Phoenix, AZ 85007

Must Reside in Arizona.

Salary: $77,958 - $81,555 

Grade: 26

FLSA Status: Exempt This position may offer the ability to work remotely, within Arizona, based upon the agency’s business needs and continual meeting of expected performance measures.

Closing Date: 

Reporting to the Business Analysis Manager, this position is responsible for leading a team of Business Analysts and ensuring that all analysis activities align with the agency’s priorities, goals, and strategic plans. The role includes managing and distributing workload, overseeing resource planning, and enforcing standards and methodologies for BA deliverables. You will provide coaching and mentoring to support the team’s growth and effectiveness and work closely with the Project Management team to ensure successful project execution. Additional duties may be assigned as needed.

Major duties and responsibilities include but are not limited to:
• Manage and direct Business Analysts team, provide performance appraisals, and conduct one on ones on a regular basis.
• Develop and mentor staff assigned to the department including establishing training plans, career path support and performance feedback.
• Ensure that all work in the department is performed according to policy and procedures.
• Prepare management and status reports.
• Attending various meetings, classes, focus work-groups, seminars, webinars and project demonstrations.
• Participate in the hiring process for the department.
• Establish Information Services Division Policy and Procedures and provide process improvement oversight.
• Develop best practices, standards and procedural templates for the BA team. Ensure practices and procedures are followed.

Knowledge:
• Strategic planning in order to develop goals/objectives for the department
• Management principles in order to mentor and lead staff toward the successful completion of assignments
• Best Practices for Business Analysts in order to ensure efficient process flow and maintain standards and methodologies for BA deliverables
• Federal regulations in order to maximize the federal match on state spending
• Principles of AMS in order to apply continuous process improvement to department policies, processes and procedures
• Project management in order to effectively manage projects and resources
• Current methodologies in order to guide team to most efficient path to success

Skills:
• Strong verbal and written communication and facilitation
• Requirements analysis and documentation
• Leadership and people management
• Understanding of systems development life-cycle (Waterfall, Agile, or hybrid)
• Problem-solving and critical thinking
• Ability to translate business issues into actionable solutions
• Self-motivated, goal oriented, well organized, and performs effectively under pressure
• Contribute to project planning, scoping, and timelines

Abilities:
• Establish and maintain effective policies and procedures regarding the operation of the department
• Plan based on the goals and objectives of the department
• Manage the department effectively.
• Identify inefficiencies in workflows or systems
• Analyze and resolve a wide variety of problems
• Ability to work in a fast paced, quickly changing environment, and culturally diverse setting
• Apply the principles of AMS and SDLC to make improvements in the department
• Ability to partner with leaders to understand strategic direction and priorities
• Ability to partner with peers to successfully meet the strategic directions and priorities
• Experience clearly explaining complex methodologies and present findings and recommendations to both technical and nontechnical audiences

Minimum:
• Bachelor’s degree in Computer Science, Management Information Systems or Healthcare plus 3 or more years of management experience (or equivalent experience).

Preferred:
• A combination of formal training and a basic aptitude for the discipline, i.e., principles of communication and problem solving. 5 years of work experience in a Business Analysts Lead or Supervisor position. Knowledge of Medicaid/Medicare systems.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.