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  • 511608
  • Full-time


Delivering results that matter by providing best in class support services.


Job Location:

General Accounting Office 

100 N. 15th Avenue 

Phoenix AZ 85007 

This position may be available for remote work within Arizona


Posting Details:

Salary: Up to $65,000 

Grade: 24

Closing Date: Open until Filled (1st review of resumes 9/15/2022)

This is a project-based position with an anticipated start date of September 2022 and end date of September 2024 subject to the needs of the agency and budget availability. This position will fill the duties and responsibilities of a current employee assigned to the implementation of the State's new HRIS system.

Job Summary:

The General Accounting Office (GAO) within the Department of Administration is currently recruiting for a Business Analyst. The Business Analyst acts as a primary liaison between the Central Payroll and HRIS team. This position supports the organization’s key business processes and applications. Gathers and documents business requirements for relatively small projects. Translates requirements into business, functional and use case documents. The Business Analyst provides functional expertise to developers during the design and construction phases of projects. This position develops and executes comprehensive system test plans, conditions, test scripts, and test cases. Maintains business systems standards by applying project management methods, tools and processes as standard practice. Creates and delivers related user documentation and end user training.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
  • Responsible for system testing, especially HRIS upgrades (like V10) but also for projects such as Agencies interfacing time records from automated timekeeping systems (i.e. Chronos and Infotronix). 
  • Responsible for documenting any Payroll "bugs" in HRIS and bringing the issues forward in the HRIS CCB. Responsible for coordinating Payroll "enhancement requests" in HRIS and bringing the ideas forward in the HRIS CCB. This requires creating or updating the Functional Design Document (FDD) and working with HRIS developers to test the solution before moving to production for "bugs" or "enhancements".
  • Pay code and deduction code setup. These configurations require knowledge of the accounting system (AFIS) to ensure proper charging of objects (pay) and expenditures (deductions). Pay codes are grouped in pay classes and attached to deduction codes to define the wages eligible for specific deductions. Knowledge of requirements for creating the pay class to ensure proper deductions. 
  • Monitoring of absence management plans to ensure accrual rules and rates are followed in accordance with multiple personnel systems. This is a coordinated effort with ADOA HR as well as other State agencies that have their own personnel systems.
  • Developing payroll analytic reports to assist in identifying trends and outliers
  • Maintenance and patching of BSI, the tax program that is used in HRIS. There are weekly, monthly and annual patches that must be applied to ensure federal and state tax compliance. These patches usually require testing.
  • Fiscal year end tasks which include updating of all pay codes and deduction codes to reflect new BFY. Also, ASDB leave roll. Calendar year end tasks which include annual leave roll and family sick leave reset. Processing of military leave (for eligible employees) on the rolling 2 year federal fiscal calendar. 
  • Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Methods and techniques of automated payroll systems 
  • Reference materials such as federal regulations, Arizona Revised Statutes, applicable agency manuals, and policies and procedures 
  • Methodologies and techniques for systems analysis and design, business process modeling, requirements gathering, quality assurance, and software development 
  • Familiarity with Business Analysis Body of Knowledge (BABOK)

Skilled in:

  • Group facilitation 
  • Work organization and accomplishment 
  • Analysis, interpretation and communication of data 
  • Techniques required to maintain records through automated payroll systems. 
  • Time management 
  • Strong customer service skills 
  • Excellent interpersonal, written and oral communication
  • Basic analytical skills to evaluate information gathered from multiple sources, consolidate details and extract to functional requirements

Ability to:

  • Public speaking 
  • Interact positively
  • Balance, prioritize and organize multiple tasks 
  • Work collaboratively in teams and across organizations
  • Synthesize feedback and adjust plans accordingly 
  • Build strong relationships inside and outside the organization
  • Effectively translate user requirements into business, functional and test scenarios for projects of various sizes and complexity
  • Demonstrated ability to develop and write technical documentation
Selective Preference(s):
  • Bachelor’s degree and/or 5 years of experience in business analysis (or equivalent experience) 
  • PMI certification a plus 
  • Lean or Six-sigma certification a plus
Pre-Employment Requirements:
  • Background and reference check, including a state and federal criminal records check
  • Requires possession of and the ability to retain a current, valid state-issued driver’s license appropriate to assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driving training (see Arizona Administrative Code R2-10-207.12).

The Arizona Department of Administration offers a comprehensive benefits package to include:

  • Sick leave
  • Vacation with 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan 
  • Life insurance and long-term disability insurance 
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  • Positions in this classification participate in the Arizona State Retirement System (ASRS).
  • Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
  • If you have any questions please feel free to contact Shelia Wiggins-Wayne at shelia.wiggins@azdoa.gov or 480-645-2290 for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.