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  • 514966
  • Full-time


Delivering results that matter by providing best in class support services.

Senior Business Analyst

Job Location:

Benefit Services Division

100 N. 15th Avenue 

Phoenix AZ 85007

This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.

Posting Details:

Salary: Up to $80,000 DOE 

Grade: 26

Closing Date: Open until Filled

Job Summary:

The Department of Administration is seeking a Senior Business Analyst for the Benefit Services Division (BSD) to provide development and analysis of HRIS as it is related to BSD. The ideal candidate will have a solid understanding of the HRIS business processes and how to assist team members in resolving issues with the HRIS systems. The candidate will have excellent knowledge of Infor software, along with full lifecycle software development, which includes requirements definition, analysis, design, coding, HRIS system testing, documentation, and implementation. Employee will be skilled in use of Infor reporting and be able to generate Ad Hoc reports from HRIS using SQL. Utilizing the HRIS Add in tool, incumber will export and import HRIS data to help establish automations.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
  • Independently makes decisions on quality assurance of the benefit module in HRIS system.
  • Develops and maintains SQL Queries in order to import, export and validate large volumes of data.
  • Support all operational activities related to HRIS system / benefit module, including the Affordable Care Act Employer Shared Responsibilities related requirements.
  • Recommend to management improved operational procedures to maximize business efficiencies.
  • Produces Adhoc reports for all end users including ADOA and all stakeholders.
  • Performs other system related duties as required, other administrative responsibilities as requested and attend meetings.
  • Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Information systems; HRIS system, Infor products and SQL
  • Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  • Affordable Care Act/Employer Shared Responsibility
  • Consolidated Omnibus Budget Reconciliation Act (COBRA)
  • Arizona Revised Statutes and Administrative Code regarding benefits rules
  • Microsoft Office products, as well as Google, i.e. Sheets, Docs, Slides, etc.
  • Research methodologies, spreadsheet techniques, quality assurance, documenting and databases

Skilled in:

  • Excellent research and analytical skills
  • Effective communication (written, visual, and oral expression)
  • Analysis and interpretation of benefits system-related data, HRIS system related data
  • Spreadsheet development, utilizing spreadsheets and databases (preferably SQL)
  • Microsoft Add In
  • Resolving difficult and complex problems/issues which affect work completion

Ability to:

  • Express complex analytical findings into a clear, concise and understandable manner in reports and oral presentations
  • Work independently and as a team player
  • Plan, organize, multi-task, and adapt to changing priorities
Selective Preference(s):
  • Bachelor's degree in Management Information Systems or related field
  • 3-5 years of relevant experience as a business/financial analyst
  • Intermediate SQL and data manipulation experience
Pre-Employment Requirements:
  • Background and reference check, including a state and federal criminal records check

Requires possession of and the ability to retain a current, valid state-issued driver’s license appropriate to assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driving training (see Arizona Administrative Code R2-10-207.12).


The Arizona Department of Administration offers a comprehensive benefits package to include:

  • Sick leave
  • Vacation with 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  • Positions in this classification participate in the Arizona State Retirement System (ASRS).
  • Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
  • If you have any questions please feel free to contact Shelia Wiggins-Wayne at shelia.wiggins@azdoa.gov or 480-645-2290 for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.