DEPARTMENT OF ECONOMIC SECURITY

Division of Aging and Adult Services (DAAS)
Address: 1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $36.300 hourly / $75,504.00 annual 

Grade: 24

Closing Date: 7/5/2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Aging and Adult Services (DAAS) is looking for a highly motivated individual to join our team as a Business Intelligence Analyst. This position conducts data extraction, interpretation, and presentation for reports and special projects from multiple databases. The position will develop and maintain a Business Intelligence reporting infrastructure utilizing analytics packages (i.e., Tableau and SQL). The development of the infrastructure will be done in collaboration with the Division of Technology Services and DAAS Business Analysts. The position is responsible for interfacing with leadership, supervisors and management to facilitate the collection of data, define requirements and drive the development of reporting infrastructure, and development of final analysis and dashboards which may result in participating in the establishment of guidelines and policies.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Develop, update, and maintain Tableau reporting infrastructure utilizing custom SQL resulting in clear and meaningful reporting of data.
• Plan, organize and prioritize business analysis project deliverables from inception to completion in collaboration with business stakeholders. Responsible for requirements gathering for business questions of staff and management and develop those technical needs into meaningful reports which enable data driven decision making and may result in participating in the establishment of guidelines and policies.
• Interface with other team members to analyze and design methodologies for complex data extraction from a variety of data sources and assist other team members in cross-training, quality control and reporting methodologies.
• Troubleshooting issues and resolve any bugs which emerge in the Tableau reporting environment.
• Verifies data collected is within required quality standards (QA)
• Researches tools, framework, mechanisms for data analytics

Knowledge in:
• Business intelligence concepts, practices and procedures
• Data visualization software (e.g., Tableau, Power BI, Looker etc.)
• Techniques and methodologies for data analysis and design, requirements gathering, quality assurance and report development
• Principles and practices of data pulls from a data warehouse/database

Skills in:
• Intermediate/Advanced data manipulation from a SQL based database/warehouse/lake and Working on moderately to highly complex BI/data analytic solutions
• Dashboard/Report Development with Data Visualization tools
• Establishing and maintaining interpersonal relationships with internal stakeholders
• Providing formal and informal instruction and technical support to end users

Ability to:
• Gather, read, interpret, and present data for various reports, end users’ needs and management requests
• Develop functional and technical specifications for Business Intelligence reports through interfacing with staff
• Analyze complex data and identify trends in relation to data queries, Compile clear, concise, and accurate reports, and spot inefficiencies and propose solutions
• Provide and maintain technical support to end users of the database

The ideal candidate for this position will have:

• Prefer a Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field and two years' experience performing IT system business data analysis or software development including SalesForce, Tableau and SQL.

• In-state travel may be required. Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Candidates for this position shall be subject to a search of the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• ARS 41-1969 Each employee or contractor of the department of economic security who is employed in an information technology position shall have a valid fingerprint clearance card issued pursuant to section ARS 41-1758.07.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please call DAAS HR at 602-542-0400 or email DAASHRSTAFFING@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-542-0400 or email
DAASHRSTAFFING@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.