DEPARTMENT OF ECONOMIC SECURITY

Division of Child Support Services (DCSS)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $40,065.79 - $50,599.95 

Grade: 19

Closing Date: February 19, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Business Operations Specialist with the Business Operations Administration. This position is responsible for supporting the Division's business activities, including processing facility management projects and requests, telecom and mobile device, in-state and out-of-state travel requests, PCard requests, and maintaining records for different business activities.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

- Identify problems and propose solutions for all aspects of business operations.
- Attend meetings to gather and disseminate information for use by the Division.
- Support and advise management on key business issues.
- Maintain Department standards and procedures, working across functions to facilitate internal communications, and ensure effective information flow regarding all aspects of work product and deliverables to business operations partners.
- Serve as back up to the Facilities Project Coordinator and assist in providing technical support on facilities related matters, which may include services, equipment, telecommunications, and facilities issues for all the DCSS offices statewide.
- Serve as the Division’s Area Coordinator for the 1789 West Jefferson, Phoenix office location.

Knowledge in:
- Principles and practices of administration with special reference to organization, project management, fiscal management, and budgetary control.
- Office management.
- Proactive approaches to problem solving with strong decision-making process.

Skills in:
- Oral and written communication.
- Researching, prioritizing, and following up on issues and concerns.
- Disseminating and interpreting operational policies and procedures.
- Conducting research and independently analyzing data and issues, detecting trends and potential problem areas, and focusing on solutions.
- Business process management, process improvement and resource management.

Ability to:
- Comprehend, analyze, interpret, and reconcile financial data.
- Prioritize conflicting needs.
- Handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
- Build relationships and collaborate effectively with all levels of internal/external customers/partners.
- Determine appropriate course of action, referral, or response.

The ideal candidate for this position will have:
- Bachelor's degree from an accredited college or university in Business, Finance, Accounting, Management or closely related field and two (2) years of related experience;
OR
- Four (4) years of related experience.

- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
- Arizona Level One Fingerprint Clearance Card.
- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Jeremy Einwalter at (480) 640-8919 or JEinwalter@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-8900. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.