DEPARTMENT OF ECONOMIC SECURITY

Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $33,200 - $36,700 

Grade: 15

Closing Date: April 27, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 2. This position provides administrative support to the Office of Individual and Family Affairs (OIFA) Affordable Housing Unit.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. This position is also responsible for inputting and monitoring database tracking homeless members, members in need of affordable housing and housing outcomes as required by the Arizona Health Care Cost Containment System (AHCCCS) contract.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Saves documentation to each member's file including release of information, leases, ID documents and communication with properties.
• Maintaining documentation on unit offers and housing wait-lists.
• Tracking completeness of files and updating status and notes.
• Monitoring, inputting and tracking required information to the AHCCCS database for homelessness and housing outcomes.
• Tracking, filing, and responding to inquiries in the general mailbox.
• Alerting the housing staff of housing referrals and creating electronic files and data sheets for each applicant.
• Creating move-in books for each property and maintaining data of available community resources.
• Maintaining multiple calendars.
• Securing meeting facilities.
• Coordinating appointments.
• Scheduling meetings.
• Taking and distributing meeting minutes to stakeholders.
• Printing, coordinating, and completing paperwork according to information provided.
• Flagging for signature.
• Coordinating distribution of paperwork to member and Support Coordinator for application process.
• Assisting collection of data from multiple resources for AHCCCS deliverable and preparing spreadsheet for review and submission.
  
  

Knowledge in:

• HIPPA rules and regulations.
• Home and Community Based Services (HCBS) provided to people with developmental disabilities.
• Federal and State laws, rules, and regulations related to individuals with developmental disabilities and housing.
• Time management principles and techniques.
• Proper English usage, spelling and vocabulary, and telephone etiquette.
• Principles and techniques of administrative support functions, such as scheduling, routine email, letter, and memo composition, etc.
• Microsoft Office Suite (Outlook, Word, Excel, PP) and a variety of office equipment.
• Customer service practices and technique to provide good customer service.
  

Skills In:

• Oral and written communication, including being effective with both internal and external customers.
• Organizing and managing meetings, committed and high-level work groups.
• Perform detailed work with speed and accuracy and possess critical thinking.
• Establishing and maintaining effective working relationships and working with diverse groups.
• Note-taking and composing meeting minutes.
• Using computer applications (full Microsoft Office, Adobe Acrobat, etc.).
  

Ability to:

• Learn and apply Division policy and procedures.
• Handle detailed work with accuracy and speed.
• Establish priorities.
• Schedule and coordinate meetings.
• Ability to multi-task.

The preferred/ideal candidate for this position will have:

• At least one (1) year of administrative and customer service experience working in an office environment.

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statutes 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Stacie Austin at 602-908-6208 or saustin@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-908-6208 or saustin@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.