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  • 498391
  • MESA
  • Full-time
  • Closing at: Dec 6 2021 at 23:55 MST


The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.



Job Location:

Address:  1201 S Alma School Rd, Mesa, AZ 85210

Posting Details:

Salary: $15.7712 

Grade: 14

Closing Date: November 11, 2021

Job Summary:

Under immediate to general supervision, this position provides a variety of services to families, children and adults in various social service programs in the Department of Child Safety (DCS). Duties include assisting individuals and families with application process, providing case management assistance to participants involved in DCS, as well as providing clerical support, as needed.

Job Duties:

- Provides one on one instructions/role playing to DCS clients on home arrangement and child development; refers clients to appropriate community resources; and assesses clients in regards to the needs and abilities as outlined by the case manager.
- Transports/escorts clients to scheduled appointments and makes arrangements for appointments; documents and enters case notes into GUARDIAN.
- Conducts parenting skills training classes for DCS clients; and supervises visits among natural parents and children; documents and enters case notes into GUARDIAN.
- Refers clients to community organizations to increase self sufficiency; participates in Foster Care Review Board (FCRB) meetings, staffings, court hearings and other meetings as required; attends scheduled trainings.
- Writes case dictation for case files; and meets with participants to monitor compliance and progress with case plans.
- Participates in unit meetings. Provides clerical support, as needed.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Current state, federal and district laws and policies regarding child welfare services
- Resources available in the community that may be utilized on behalf of clients
- Policies, procedures and practices of court FCRB with regards to cases involving custody and placement of children
- Developmental and behavioral problems of children' cultural, environmental and community influences on the behavior and development of individuals

Skills in:
- Eliciting and gathering information
- Listening and providing supportive attention
- Managing own time and arranging work
- Interpersonal relationships

Ability to:
- Organize pertinent data in a logical, coherent manner
- Perform routine clerical functions such as reception, filing, mailing, data entry
- Prepare written reports in a prescribed format
- Establish and maintain effective working relationships with clients and their families
- Use computers and software
- Learn DCS policies and procedures
- Interacts with professional, e.g. psychologists, social workers, etc., on a daily basis

Selective Preference(s):

PREFERRED/IDEAL CANDIDATE: Will possess some college or university experience with some credit hours in child development, rehabilitation, social services, counseling, psychology, sociology or other related field. Working in a child welfare environment indirectly or directly with clients. The ideal candidate will also possess computer experience, which includes Windows applications.

Pre-Employment Requirements:

- Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable.
(Arizona Administrative Code Revised 1/29/2020).
- The ability to secure and maintain an Arizona Fingerprint Clearance Card; and the ability to secure and maintain clearance from the DCS Central Registry.


As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.