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CASE AIDE-WELCOME CENTER

  • 513617
  • PHOENIX
  • DEPT OF CHILD SAFETY
  • Full-time
  • Closing at: Dec 11 2022 at 23:55 MST

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

CASE AIDE-WELCOME CENTER

Job Location:

3310 N. 19TH AVENUE
PHOENIX, ARIZONA 85015

Posting Details:

Salary: $18.5570 

Grade: 14

Closing Date: 12/11/2022

WHO ARE WE?


At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.

Together we can make a difference through service!

Candidates who are successfully employed as Case Aide for five (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.7068 hourly).

WHAT DOES A CASE AIDE DO ?

A DCS Case Aide works in the field, in collaboration with the case management team, and provides a variety of services to families and children in various social service programs. Alternative work hours may be required, including overtime, weekends and holidays at the discretion of the supervisor. A day in the life of a DCS Case Aide can look like:
• Under immediate supervision, provides a variety of services to children
• Assists clients with application processes; provides case assistance to participants involved in child safety services
• Engages, observes and interacts with children to include, but not limited to performing lice treatments, changing diapers, assisting with potty training, bathing young children and providing comfort
• Provides trauma informed care to children
• Provides clerical support to staff and clients
• Transports children to their respective placement
• Performs housekeeping functions to include, but not limited to laundry, cleaning dishes, preparing meals (for all ages) and cleaning tasks
• Participates in a variety of professional meetings and delivers goods, as requested
• Performs other duties appropriate to the assignment

WHAT KNOWLEDGE, SKILLS & ABILITIES ARE HELPFUL?

Knowledge of:
• General current state, federal and district laws and policies regarding child welfare services
• General resources available in the community that may be utilized on behalf of clients
• General policies, procedures and practices of court foster care review board with regards to cases involving custody and placement of children
• Developmental and behavioral problems of children
• Cultural environment and community influences on the behavior and development of individuals
• Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill in:
• Establishing and maintaining interpersonal relationships
• General clerical functions such as, data entry and filling
• Eliciting and gathering information
• De-escalating situations
• Modeling professional behavior with clients
• Time management and multi-tasking
• Addressing hostile situations (e.g. terminating visits if harmful to clients)
• Written, interpersonal, and observation skills


Ability to:
• Plan work routines and implement work assignments
• Identify resources available in the community
• Learn information on human and social services; welfare services
• Learn critical State, Federal and local laws concerning placement, custody and treatment of children
• Gain understanding of the effects and problems of foster care; social intellectual and behavioral problems of developmentally disabled children
• Adhere to general policies, procedures and practices of court foster care review board with regards to cases involving custody and placement of children
• Learn how to identify developmental and behavioral problems of children
• Comply with casework principles and practices
• Gain understanding of cultural environment and community influences on behavioral and development of individuals
• Interpret and apply eligibility criteria
• Learn and adhere to DCS policies and regulations applicable to assigned programs
• Comprehend and follow moderately complex written and oral instructions
• Organize data in a logical and coherent manner
• Prepare written reports accurately in a prescribed format
• Actively listen and provide supportive attention to clients
• Operate a computer and utilize various software
• Learn and adhere to DCS policies and regulations applicable to assigned programs
• Comprehend and follow moderately complex written and oral instructions
• Organize data in a logical and coherent manner
• Prepare written reports accurately in a prescribed format
• Actively listen and provide supportive attention to clients
• Acquire and/or maintain CPR Certification or Re-Certification during initial training

 

 

WHAT IS REQUIRED TO BE A CASE AIDE?

• High school diploma or GED
• Valid Arizona issued driver’s license.
• Level one Fingerprint Clearance card - Arizona.

Selected candidates must be able to pass a background investigation and DCS Central Registry check.
Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12)

THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS! WE OFFER: 

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

 

  • Paid sick leave
  • Paid annual leave
  • Ten paid holidays per calendar year
  • Health, dental and vision insurance
  • Flexible Spending Account
  • Health Savings Account
  • Arizona State Retirement System Savings (ASRS)
  • Employee and Dependent Life insurance

 

  • Long-term and short-term disability insurance
  • Deferred compensation plans
  • Wellness incentive program
  • Employee discount program for higher education, products and services
  • Education Savings – AZ529
  • Employee Assistance Program

 

 

Bi-Lingual Stipend

DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam.  Qualifying employees will receive a $500 annual stipend paid in equal increments. 

 

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

All DCS positions participate in the Arizona State Retirement System (ASRS).
• Enrollment eligibility becomes effective after 27 weeks of employment.
ASRS is a defined benefit plan which means at retirement you are guaranteed a lifetime benefit that does not run out and can never be reduced!

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.