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  • 501877
  • Full-time
  • Closing at: Oct 31 2021 at 23:55 MST


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.


Division of Developmental Disabilities

Job Location:

Address:  Various Location in Phoenix, Arizona

Posting Details:

Salary: 24,551.49 - 32,408.48

Grade: 14

Closing Date: 10/31/2021

Job Summary:

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through providing services to support them? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 1. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. This position is responsible for:

Job Duties:

• Works with Supervisor and learns how to research community for available resources to meet needs identified in Individual Support Plan (ISP) and to inform member of resource options; learns to facilitate meetings and program visits to assist with member/family choices; completes referrals for assessed/covered services
• Drives a vehicle to conduct visits to member’s homes, schools and/or program sites to develop relationships and to discuss service needs and supports
• Learns to develop, write, review, monitor and evaluate ISP in accordance with mandated timelines; documents individual progress and concerns; learns to complete appropriate referrals to community agencies
• With supervisor oversight, collaborates with community agencies to provide assistance and support to members and families in crisis
• Writes comprehensive progress notes and maintain case records

Knowledge, Skills & Abilities (KSAs):

• Knowledge of Health Insurance Portability Accountability Act (HIPAA)
• Knowledge of community resources.
• Knowledge of medical and behavioral health issues and terminology
• Knowledge of applied behavioral interventions
• Knowledge of child development principles.
• Skills in oral and written communication.
• Skills in interviewing, counseling and interacting with members and family members
• Skills in conducting needs assessments
• Skills in problem identification and resolution
• Skills in interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public
• Skills in conflict resolution
• Skills in using various software (Microsoft Word, Excel, etc.)
• Ability to learn, interpret and apply federal and state statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
• Ability to learn to develop, evaluate and maintain member service plans
• Ability to learn and apply the principles and practices of case management
• Ability to identify and use methods, procedures and techniques used in the development of Individual Support Plans (ISP)
• Ability to work independently and within diverse work teams
• Ability to elicit accurate data from a variety of sources
• Ability to absorb, interpret and assimilate large quantities of written materials
• Ability to learn how to organize and manage caseload
• Ability to document case files and information within required/mandated timelines
• Ability to maintain confidentiality
• Ability to drive a vehicle

Selective Preference(s):

• Candidate will possess at least two (2) years para-professional experience in providing human services activities (e.g., case note completion, meeting with members/families to obtain information, etc.); OR one (1) year professional experience coordinating social service activities (ISPs, member referral for services, etc.); OR one (1) year as a Human Service Worker 2; OR an Associate of Arts or Associate of Applied Science Degree

Pre-Employment Requirements:

• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults
• Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. 8-804
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• In-state travel is required
• The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12). Individuals may be required to use their personal motor vehicle.


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Brenda Simpson at 520-307-5579 or email brendasimpson@azdes.gov
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-536-2513.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.