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CASE MANAGER 3 (ELIGIBILITY)

  • 514559
  • PHOENIX
  • REMOTE OPTIONS
  • DEPT OF ECONOMIC SECURITY
  • Full-time
  • Closing at: Jan 31 2023 at 23:55 MST

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

CASE MANAGER 3 (ELIGIBILITY)
Division of Developmental Disabilities (DDD) 

Job Location:

Address: 4000 North Central Avenue, Phoenix, Arizona 85012

Posting Details:

Salary: $44,034.00 - $45,760.00  

Grade: 18

Closing Date: 1/31/2023 
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.  

Job Summary:

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through providing services to support them? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Human Services Specialist 3 - Eligibility. This position is responsible for serving members with developmental disabilities in the Eligibility Unit by supporting them and their families to lead the healthiest, most self-sufficient, and productive lives within their capabilities.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
  • Review all medical records to determine DOD eligibility. Research disability diagnoses. 
  • Manage complex eligibility referrals including complex medical & behavioral health diagnosis. 
  • Conduct eligibility interviews redetermination as required; referrals; initial compile information referral/redetermination regarding for DOD eligibility eligibility ( at age 6 determination/redetermination & 18); track initial from & a variety of sources to assess/approve the recommended eligibility determination in absence of supervisor. 
  • Correspondence with families and medical professionals on initial application to obtain records to conduct assessment. Write and submit Notice of Intended Actions for ineligible applicants; including reason(s) for denial of DDD eligibility. 
  • Document activities in comprehensive progress notes and files in member's case file. 
  • Attend training and meetings. Is the lead in the unit and provides support to Eligibility Workers. Acts as Supervisor in Supervisor's absence. 
  • Other duties as assigned as related to the position (typically 5% - 10%).
Knowledge, Skills & Abilities (KSAs):
  • Knowledge of methods, procedures, and techniques used in the development of Individual Support Plans (ISP) and Health Insurance Portability and Accountability Act (HIPAA) 
  • Knowledge of child development and human development principles 
  • Knowledge of medical and behavioral health issues and terminology 
  • Knowledge of Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with Developmental Disabilities 
  • Skills in interviewing, counseling and interacting with members and family members 
  • Skills in initiating, developing, evaluating and maintaining member eligibility plans 
  • Skills in coordinating, facilitating eligibility interviews and problem identification and resolution
    Skills in interpersonal relations as applied to contacts with members, representatives of other governmental and community organizations, and the public 
  • Ability to lead a team of Support Coordinators in the absence of the supervisor Ability to work independently and within diverse work teams 
  • Ability to document files and information within the required/mandated timelines 
  • Ability to organize and manage eligibility case load
Selective Preference(s):
  • Bachelor's Degree in Social Science, Health Education, Education, Psychology, BSW, Health Sciences, Early Childhood Education or closely elated field and I yr experience working with people with developmental disabilities at the professional level; OR 1 yr as a Human Service Spct 2; OR 3 yrs of case management/social work experience at the professional level including 1 yr experience working with people with Developmental Disabilities.
Pre-Employment Requirements:
  • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207 .12.) AND have an acceptable driving record in accordance with DES Fleet Management Safety Program policy and procedures (DES 1-07-26 & DES 1-07-26-01 ). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed. 
  • Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.RS. 8-804. 
  • Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults.
Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance
- Tuition Reimbursement
- Participation in the Arizona State Retirement System (ASRS)
- 10 paid holidays per year
- Infant at Work Program
- RideShare and Public Transit Subsidy
- Affordable Medical, Dental, and Vision
- Life and Disability Insurance

By providing the option of a full-time or part-time remote work schedule, employees may enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency head may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Dimakatso Achioso on 480-338-1996 or Dachioso@azdes.gov. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-338-1996. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.