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CASE MANAGER LEAD

  • 501899
  • PHOENIX
  • DEPT OF ECONOMIC SECURITY
  • Full-time
  • Closing at: Oct 31 2021 at 23:55 MST

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

CASE MANAGER LEAD

DIVISION OF DEVELOPMENTAL DISABILITES

Job Location:

Address:  Various Locations in Central Phoenix

Posting Details:

Salary: 42,600.00 - 45,600.01 

Grade: 18

Closing Date: 10/31/2021

Job Summary:

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 3. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. This position is responsible for:

Job Duties:
  • Drive a vehicle to conduct on-site visits to members/families’ homes, school and/or program sites to develop relationships and to discuss service needs and supports
  • Develop, write, review, monitor and evaluate Individual Support Plan (ISP) in accordance with mandated timelines and document individual progress and concerns, and complete appropriate referrals to community agencies
  • Research community for available resources to meet needs identified in ISP and to inform member of resource options
  • Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services
  • Collaborate with community agencies to provide assistance and support to members and families in crisis
  • Mentor and train new and existing team members in the unit
Knowledge, Skills & Abilities (KSAs):
  • Knowledge of Health Insurance Portability and Accountability Act (HIPAA).
  • Knowledge of methods, procedures and techniques used in the development of Individual Support Plans
  • Knowledge of Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
  • Knowledge of Principles and practices of case management
  • Skilled in Oral and written communication
  • Skilled in Initiating, developing and maintaining member service plans
  • Skilled in Interviewing, counseling, and interacting with members and family members
  • Skilled in problem identification and resolution
  • Ability to maintain confidentiality
  • Ability to work independently and within diverse teams
  • Ability to lead a team of Case Managers and support staff in the absence of the supervisor
  • Ability to drive a vehicle
Selective Preference(s):

See Requirements.

Pre-Employment Requirements:
  • Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR possess a Bachelor’s degree in Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR Candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI).
  • For Case Managers who will serve persons who are elderly and/or persons with physical or developmental disabilities and determined to have an SMI the requirement is as follows: One (1) year of case management experience serving elderly and/or persons with physical or developmental disabilities, AND Two (2) years of case management experience serving members determined to have an SMI 
  • A Bachelor’s degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR Associate degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.
  • Employee shall have a valid level one fingerprint clearance card issued pursuant Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults
  • Candidates for this position shall be subject to search of the Child Protective Services Central Registry
    pursuant to A.R.S. 8-804
  • In state travel is required
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
  • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
  • The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12). Individuals may be required to use their personal motor vehicle
Benefits:

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.

  • Affordable Health, Dental, Vision and Life and Disability Insurance
  • 10 holidays per year
  • Paid Vacation and Sick time off - start earning it your 1st day
  • Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
  • Contribute to, and participate in the Arizona State Retirement System
  • Ride Share and Public Transit Subsidy
  • Career Advancement Opportunities
  • Tuition reimbursement
  • Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 520-307-5579. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.