DEPARTMENT OF ECONOMIC SECURITY

Address:  605 South 7th Street, Globe, Arizona 85501

Compensation: $52,173.00 - $56,595.97*
*This includes the Critical Service Premium Pay Stipend paid until June 24,2022
Base Salary: $47,430.00 - $51,450.88 + 10% Critical Services Stipend

Grade: 19

Closing Date: Open Until Filled

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through providing services to support them? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Case Manager Unit Supervisor. The Case Manager Unit Supervisor supervises and directs the work of a unit of Case Managers and support staff who coordinate services provided by the Division to persons with developmental disabilities; conducts quality assurance reviews of cases to ensure federal and state requirements are met.

• Supervises and directs work activities of subordinate staff; provides necessary training; provides technical advice and assistance to staff regarding development, implementation, or monitoring of member Individual Support Plans (ISP); completes performance evaluations
• Reviews cases assigned to work unit; assesses needs and assigns cases to staff members; reviews Individual Support Plan developed by Case Manager to ensure member needs are met; ensures assignment area is completed within established timelines in compliance with quality standards
• Attends and facilitates meetings, including but not limited to staff meetings, district supervisory meetings, meetings with representatives of other governmental and community organizations, and district and statewide workgroups
• Meets with subordinate staff to assist with identifying necessary changes and modifications to Individual Support Plans
• Reviews, verifies, and authorizes expenditures to ensure compliance with budgetary constraints; prepares reported relating to cases assigned to the work unit; completes special projects as assigned, e.g., conducts unit, district, or statewide training as needed

• Knowledge of Federal and State Statues, agency policies and procedures relating to the care and treatment of persons with developmental disabilities
• Knowledge of principles and practices of case management, methodology, procedures and techniques in development of Individual or Family Support Plans, Individual Service Plans, or Person-Centered Plans for people with developmental disabilities
• Knowledge of crisis management
• Knowledge of Agency personnel rules and practices
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
• Skilled in oral and written communication
• Skilled in team building
• Skilled in workload management
• Skilled in leadership
• Skilled in problem identification and resolution
• Ability to assess needs and determine suitability of Individual Family Support Plans/Individual Service Plans, teaching, and coaching/training
• Ability to utilize a computer including the use of Microsoft Office and various internet/intranet-based programs
• Ability to analyze issues and develop positive solutions
• Ability to supervise a unit of professional staff
• Ability to maintain confidentiality

• Case Manager Supervisor must be an Arizona Licensed Registered Nurse in good standing OR possess a Bachelor’s or Master’s degree in Social Work with a minimum of three (3) years case management experience OR possess a Bachelor’s degree in Psychology, Special Education, or Counseling, with a minimum of three (3) years’ of case management experience and three (3) years of management experience
• Arizona Level 1 Clearance Card is required
• Requires a valid state-issued driver’s license
• Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. 8-804
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired state employees
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.

-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

Critical Services Premium Pay Stipend

This position may be eligible to receive a temporary stipend of 10% in addition to base pay beginning in December 2021. If eligible, the temporary stipend amount will be calculated using the employee's base rate of pay and will be reflected in each paycheck. It is anticipated that this temporary stipend will be available through June 24, 2022.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please call Valerie Rice at (480) 673-0624 or email vrice@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Valerie Rice at 480-673-0624 or email vrice@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.