DEPARTMENT OF GAMING

Arizona Department of Gaming
100 North 15th Avenue
Suite 202
Phoenix, Arizona 85007

Salary: Up to $105,000 

Grade: 27

Closing Date: November 18, 2026

The Arizona Department of Gaming is seeking a detail-oriented and analytical Casino Division Administrator. This position is a senior-level manager responsible for all business functions within the Casino Compliance Divisions; oversees teams charged with enforcing compliance with gaming standards via inspections, audits, data analysis, and frequent interactions with regulated entities. This position will provide subordinate teams with strategic direction and coaching; serves as one of the Department’s primary experts on gaming requirements and regulations; creates, improves, and monitors compliance with internal policies and procedures. The Casino Division Administrator will also fill vacancies and drives engagement; resolves escalated and complex problems while fostering strong relationships with external stakeholders. The position is not a law enforcement role, but may oversee areas with AZ POST-certified personnel.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

● Fostering strong relationships with external stakeholders Such as event wagering and fantasy sports operators and Tribal partners; resolves escalated and complex problems related to their compliance with gaming regulation.
● Contributes to department strategic planning and oversees the execution of plan initiatives that relate to the Compliance Division.
● Leading staff via 1:1s, team check-ins, utilizing meaningful metrics, and other leader behaviors consistent with the Arizona Management System. Establishes dashboards and reporting mechanisms that show stakeholder compliance and team productivity.
● Creating, improving, and monitoring adherence to internal policies and procedures. Ensures staff have adequate training on internal policies and procedures relevant rules, statutes and the Compact.
● Serves as one of the Department’s primary experts on gaming requirements and regulations.
● Recruits talented leaders and line-level staff when staff vacancies occur. Focuses on retaining high performing employees and increasing employee engagement.

Knowledge of:

• Arizona Tribal-State Gaming Compact and appendices.
• Event wagering and fantasy sports rules and regulations.
• Familiarity with gaming industry terminology.
• Event wagering and fantasy sports systems, platforms, software, system reports, and related technology.
• Gaming operations, systems, software, system reports, and related technology.
• People supervision procedures and techniques.

Skills in:

• Auditing and investigation methods, techniques, and report writing.
• Team building, mentoring, and resourcefulness.
• Training and facilitating meetings.
• Effective communications (written and oral).
• People management and leadership.
• Reading and reviewing lab certification reports.
• Gathering facts, organizing, and comprehending information to make logical interpretations.
• Making effective judgments on the basis of partial or incomplete evidence.

Ability to:

• Be detail oriented and organized.
• Communicate effectively in a professional manner.
• Work independently and collaboratively with others.
• Perform work of considerate difficulty, organize and direct activities of diverse areas of regulation.
• Complete assigned tasks accurately.
• Formulate appropriate courses of action and communicate those courses of action to decision making authorities.

• A minimum of five (5) years’ experience and knowledge in the gaming industry preferably in a regulatory environment.
• Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

● Bachelor’s degree in a related field preferred. Three (3) years of supervisory experience preferred.

The Arizona Department of Gaming offers a comprehensive benefits package to include:

○ Sick leave
○ Vacation with 10 paid holidays per year
○ Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
○ Affordable medical and dental insurance
○ Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
○ Life insurance
○ Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions, please feel free to contact Human Resources at humanresources@azgaming.gov for assistance.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format, by contacting Linn Carrasco at (623) 955-9061 or emailing lcarrasco@azgaming.gov Requests should be made as early as possible to allow time to arrange the accommodation.