DEPARTMENT OF CHILD SAFETY

1818 E. Sky Harbor Circle North
Phoenix, AZ 85034  

Salary: $14.00 

Grade: 15

Closing Date: Open until filled

The Claims Specialist II is responsible for processing legal and other claims submitted on behalf of special needs children who were adopted from the foster care system. This position is also responsible for service authorizations in the automated system used by the program.

Bi-Lingual Stipend
DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!

- Processes complex medical, dental, and other eligible claims submitted on behalf of special needs children who were adopted from the foster care system. Responsible for timely and accurate processing of all claims for tutoring, medical services, respite services, dental services, and certain parental reimbursements.

- Validates claims for accuracy in payment rates and units of service using applicable fee schedules to ensure claims are paid on time.

- Establishes and maintains positive relationships with the health care provider community and the adoptive parents of the child for whom claims are submitted.

- Maintains a current and working knowledge of medical terminology and medical coding.

- Maintains detailed and accurate record-keeping for client files.

- Processes service authorizations in the automated system used by the program.

- Performs other duties appropriate to the assignment.

Knowledge of:

- Creating/designing statistical reports and narrative summary reports

Skill in:

- Verbal and written communication

- Establishing and maintaining interpersonal relationships

- Interviewing

- Microsoft Excel and Access computer programs

- Basic accounting principles and procedures

- Detailed and accurate record-keeping

Ability to:

- Work independently, create/design statistical reports and narrative summary reports

- Learn and apply general specific knowledge, experience, and/or background in foster and adoptive home recruitment and special needs adoption, particularly from the foster care system.

- Maintain good relationships with the health care provider community and the adoptive parents of the child for whom claims are submitted

- Learn medical terminology and coding

- Must be able to secure and maintain clearance from the DCS Central Registry.

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.