ARIZONA DEPARTMENT OF ADMINISTRATION

Arizona Strategic Enterprise Technology (ASET)

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures

Main Office Location: 100 N 15th Ave, Phoenix, AZ 85007

Salary: Up to $100,000.00 

Grade: 29

Open Until Business Needs Are Met

The Arizona Department of Administration (ADOA), within the Arizona Strategic Enterprise Technology (ASET) Division, is seeking a skilled professional for the role of Cloud Operations Engineer. The Cloud Operations Engineer serves as the technical lead responsible for the daily support and management of the infrastructure and cloud platforms hosted by the Arizona Strategic Enterprise Technology Cloud Operations team. This pivotal role requires establishing and maintaining strong working relationships with both internal and external Statewide technical teams, as well as vendors. These collaborative partnerships are essential for managing critical services, including data center infrastructure, telecommunications, enterprise network connectivity, cloud management, service management operations, and information security. The successful candidate will drive the operational excellence and stability of Arizona's core technological environment.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Provide expert day-to-day operational support and maintenance for multi-cloud IaaS and PaaS infrastructures hosted across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platforms (GCP)
• Design, build, and manage a Statewide Cloud Management Platform to centralize operations and governance
• Implement comprehensive monitoring and performance management for all infrastructure components, including on-premise virtualization environments (e.g., VMware, Hyper-V) and multi-cloud services (AWS, Azure, GCP)
• Lead the planning, design, and development of cloud-native applications through advanced orchestration and automation of multi-cloud platforms
• Architect and implement secure, scalable web services in the cloud, including the configuration of geographically redundant and highly available services
• Collaborate closely with the engineering team to research, evaluate, and deploy the most optimal, cost-effective, and scalable cloud-based solutions for the organization
• Maintain and enhance Infrastructure as Code (IaC) scripts and RESTful APIs to ensure reliable, repeatable, and automated management of the multi-cloud infrastructure and service integrations

Knowledge of:

• Strong cloud technology concepts
• Networking concepts (e.g., DNS, TCP/IP, and firewalls)
• Implementing and controlling the flow of data, to and from a service provider
• Networking, Load Balancing, DNS, Virtualization (Hyper-V, VMWare), performance monitoring, and capacity planning
• Microsoft Active Directory, Cloud Identity, and Cloud Services

Skills in:

• Strong verbal and written communication
• Using cloud orchestration tools
• Developing, running, and maintaining scripts (PowerShell, CLI, JSON, Python, Bash) with 2-3 years of experience
• ITIL Services best practices
• Managing Cloud Solutions
• Cloud Identity Management

Ability to:

• See and solve issues before they escalate into problems
• Work with virtualization technologies
• Estimate usage costs and identify operational cost control mechanisms
• Translate architectural requirements
• Deploy, manage, and operate scalable, highly available, and fault-tolerant systems
• Solid understanding and experience with Infrastructure as Code (IaC) implementations

• Bachelor's Degree in Computer Science, Information Management Systems, or other IT related discipline
• 3+ years programming experience with scripting languages
• 3+ years of Git and integration with Git development to operational workflow

Possession of at least one technical or cloud vendor certifications such as:

• AWS Certifications (Associate Level – Architect, Developer, System Administrator or Professional Levels)
• Microsoft Azure Certifications in Associate level - Administration or Architect or Professional

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment

• If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance
• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer