Community Outreach Coordinator

  • 537011
  • PHOENIX
  • REMOTE OPTIONS
  • AHCCCS
  • Full-time

AACOIHC
The Arizona Advisory Council on Indian Health Care (AACOIHC) is driven by its mission to advocate for increasing access to high quality health care programs for all American Indians and Alaska Natives (AI/AN) in Arizona.
The AACOIHC was established by A.R.S. 36-2902.01 to give tribal governments, tribal organizations and urban Indian health care organizations representation in shaping Medicaid and health care policies and laws that impact indigenous peoples in Arizona. The AACOIHC, utilizes its knowledge of Indian health systems, tribal sovereignty, common chronic health conditions and disparities, and health policy to serve as a resource for Tribal governments and the State of Arizona, and supports prevention, training, education, and policy development as the keys to meeting the unique health care needs of indigenous peoples. The AACOIHC strives to be the premier resource for Tribes and Urban Indians in Arizona on health care.
Come join our dynamic and dedicated team!

Community Outreach Coordinator

Arizona Advisory Council on Indian Health Care

Job Location:

Address: 150 North 18th Avenue Phoenix, Arizona 85007

All AACIHC Employees must reside within the state of Arizona.

Posting Details:

Salary: $55,591 - $61,591

Grade: 21

FLSA Status: Exempt

This position will remain open until filled.

Job Summary:

This position will work closely with all areas of the agency and will also work with Tribes, tribal organizations, other State agencies, and the public to develop and implement outreach strategies. They will create a strong online presence, including but not limited to emails via Constant Contacts, updating the agency's webpage, updating social medial accounts, creating educational materials and infographics for agency events and trainings, etc. This position has the potential to work in a Virtual Office (VO) setting or may Telecommute based on the needs of the unit and at the discretion of leadership. This position must be able to drive using State vehicles, so as to represent the agency at community events, meetings, conferences, and trainings when required.

Major duties and responsibilities include but are not limited to:
• Represent the agency online. Responsible for daily or near-daily posting on social media agency platforms and abiding by the AACIHC's Public-Facing Communications Standard Operating Procedures; Development and implementation of outreach strategies, and the maintenance and actions detailed within the AACIHC's PublicFacing Communications Standard Operating Procedures; disseminate electronic communications via Constant Contact program. Responsible for updating and maintaining the website; prior work experience using Drupal for website building is essential.
• Create engaging educational materials for the public. Work with Tribes and tribal organizations to determine the need for educational materials and programs, and how to effectively present information at public events, community events, workshops, meetings, conferences and trainings, etc. Utilize technically supported equipment. Track and report external communications and any presentation to the public.
• Represent the agency in-person at community events, meetings, conferences and trainings, and providing educational information regarding a myriad of topics at these events. Public speaking in front of both small and large groups and facilitate presentations. This position will require occasional travel, including occasional travel overnight.
• Responsible for building, maintaining, developing, and updating the AACIHC's website, including time-sensitive postings. Responsible for advisement on graphics and visual design for online postings and hard-copy distributions.
• Nurtures relationships both within State government and outside of State government, including outreach to Tribes and tribal organizations, and collaborates with entities and the community to implement projects, programs, and to promote the agency's visibility.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
• Principles of learning and ways to disseminate information to a wide, culturally diverse public audience
• Public Health campaigns
• Public Health knowledge pertaining to chronic disease conditions affecting American Indians and Alaskan Natives in Arizona
• Awareness and/or sensitivity to tribal cultural practices and traditions when communicating and meeting with the 22 tribes in the state

Skills:
• Advanced skill with Drupal for website building, maintenance and editing
• Advanced skills in Constant Contacts
• Advanced understanding of social media postings, how to schedule postings on multiple platforms, and using Meta analytics
• Base platform analytics (e.g. Meta analytics, Google analytics, etc.)
• Expert understanding of the following: Microsoft Products (Word, Excel, PowerPoint), Web-based meeting applications (Zoom, Google Meets and Microsoft Teams), and Adobe Acrobat
• Excellent verbal and written communication
• Project management and control
• Organizational skills

Abilities:
• Plan, coordinate, analyze and establish priorities
• Handle multiple work assignments and effectively change priorities.
• Research, collect and organize data.
• Work independently with minimal oversight and work with differing opinions and bring about compromise
• Presenting analytics and ideas for enhancing and increasing engagement

 Qualifications:

Arizona Driver’s License.

Minimum:
• One year of experience working in public health required and prior demonstration of creation of social media postings for a business.

• One year of being responsible for website updates or creation using Drupal.

Preferred:
• Associates degree in Public Health, Healthcare Administration, Communications, related IT field, Marketing or other related field.

Pre-Employment Requirements:

• Successfully pass prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.  

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.

Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements