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  • 514360
  • Full-time


COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program, where eligible employees can receive up to $200 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.



Job Location:

Address: 150 North 18th Avenue Phoenix, AZ 85007

Posting Details:

Salary: $57,750.00

Grade: 20

Job Summary:

This position is eligible for a $5,000 hiring incentive.

A Career in Public Service Awaits You, Come Join our Licensing Team!

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

Why work for ADHS? A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

Execute tasks corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Long Term Care Facilities Licensing.

As a Licensing Surveyor, you will assist with or determine the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations.

You will be accountable for conducting initial and annual recertification inspections of health care institutions regulated by the Department to determine compliance with all applicable regulations.

You'll also review of quality systems by tracking documents, corrective actions, and other quality data. Additionally, you'll conduct investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility.

Execute services that need regulation. Correspond with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rulemaking, and conducts inspections.

Complete, assist or review detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.

Compensation and Career Path:  The salary for this position is $57,750 per year, and salaries are non-negotiable.  The Compliance Officer I position is included in the Department's Compliance Officer Series, which provides a career path and opportunities for advancement if certain additional education, experience, duties, and responsibilities are met.  Additionally, Compliance Officer positions are eligible for an increased salary as follows: 

- $1,000 for a bachelor's degree OR $2,500 for a master's degree (or higher)

- *$4,000 for a Registered Nurse (RN) (or Physician Assistant (PA) or Doctor of Medicine (MD)) in addition to any of the degrees above with a cap at $5,500 total (*only applies to Compliance Officers in the Bureau of Long Term Care Facilities Licensing and the Bureau of Medical Facilities Licensing)

Job Duties:

- Learn to interpret and understand statutes, rules and internal procedures for discipline
- Participate in and conduct inspections/investigations to determine compliance with federal regulation, statutes, rules, and internal procedures as directed and under guidance
- Prepare investigation reports
- Attend and participate in staff, advisory committee, and/or stakeholder organization meetings
- Provide technical assistance to providers and consumers

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Federal regulations
- Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
- Good understanding of facility management and operational concepts
- Specialized procedures
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies

Skill in:
- Review and reading/interpretation of professional literature and regulations
- Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training

Ability to:
- Change priorities as issues arise, problem solving (root cause)
- Work independently
- Perform reviews
- Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Selective Preference(s):

The ideal candidate will have:
- Associate’s degree, with experience working in a licensed or regulated setting, or experience working for a regulatory agency.
- Preference will be given to candidates who possess a professional license to practice in the State of Arizona or proof of eligibility for reciprocity of an out-of-state license, i.e., Registered Nurse, Social Worker, Dietitian, Counselor, etc.

Pre-Employment Requirements:

Driving is required for State Business.
- Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).
- Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S.41-1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment. You will be required to pay an $8.25 fee for fingerprint screening. If hired, you will be able to request reimbursement of the $8.25.


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans: Health Impact Program (HIP) where you can earn up to $200 annually by participating in our award-winning program of free preventative health screenings (mini-health, mammography, prostate), immunizations, lifestyle/mindfulness classes and physical activities) and Employee Assistance Program (EAP) Counseling sessions - 12 free per year per issue for each employee and each covered dependent. Available 24/7 for support, resources and information on work/life solutions, dependent/elder care, college planning, wills, legal guidance, financial resources, funeral planning and more)
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.