DEPARTMENT OF HEALTH SERVICES

Address:  150 North 18th Avenue
Phoenix, Arizona 85007
This position is on-site at our Long Term Care Facilities Licensing Office

Salary: $77,000.00 Annually 

Grade: 23

Closing Date: Open Until Filled

A Career in Public Service Awaits You, Come Join our Long Term Care Licensing Team!

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

Why work for ADHS? A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

Essential duties and responsibilities include but are not limited to:

• Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Assists with or conducts initial and annual recertification/compliance inspections of healthcare institutions regulated by the Department to determine compliance with all applicable regulations. Assists with or conducts advanced-level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performing services that need regulation. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.
• Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, providing training, approving leave requests, and preparing evaluations).
• Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, and participates in rule-making. Provides technical assistance to providers and consumers. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Requests/analyzes/oversees/responds to feedback from clients on services. Oversees training programs for new employees. Generates training materials and gives presentations to internal/external stakeholders as assigned.
• Oversee and/or review of quality systems by tracking documents, corrective actions, and other quality data. Develops standard and ad hoc reports, templates, dashboards, and other performance-related metrics.

Knowledge of:

• Federal regulations
• Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
• Good understanding of facility management and operational concepts
• Specialized procedures
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies

Skill in:

• Review and reading/interpretation of professional literature and regulations
• Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training

Ability to:

• Change priorities as issues arise, problem-solving (root cause)
• Work independently
• Perform reviews
• Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
• Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

The ideal candidate for this position will have:

• Bachelor’s degree and 3+ years experience as a Surveyor/Compliance Officer OR
• Bachelor’s degree and 3+ years experience in management or project management, or similar experience.
• Preference will be given to candidates who possess a professional license to practice in the State of Arizona or proof of eligibility for reciprocity of an out-of-state license, i.e., RN, Social Worker, Dietitian, Counselor, etc.

• Driving is required for State Business. (If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.)
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Must obtain within 2 years of hire: CLEAR-Basic-National Certified Investigator and Inspector Training Certificate and CLEAR-Specialized-National Certified Investigator and Inspector Training Certificate.
• Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S.41-1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment. You will be required to pay an $8.25 fee for fingerprint screening. If hired, you will be able to request reimbursement of the $8.25.

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning Infant at Work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.