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Criminal Justice System Improvement Program Manager

  • 503275
  • Full-time


The Arizona Criminal Justice Commission’s mission is to continuously address, improve, sustain, and enhance public safety in the State of Arizona through the coordination, cohesiveness, and effectiveness of the Criminal Justice System.

Criminal Justice System Improvement Program Manager

Job Location:

Address:  1110 W Washington, Suite 230

Phoenix, AZ 85007

Posting Details:

Salary: $75,000 - $80,000 

Grade: 23

Closing Date: OTF  

Job Summary:

The Criminal Justice System Improvement Program (JSIP) Manager has responsibility for planning, developing, coordinating, implementing, and evaluating a statewide multi-jurisdictional Criminal Justice Systems Improvement Program for the State of Arizona. The JSIP Manager will work with agencies to identify gaps and seek funding to implement criminal justice systems solutions throughout Arizona.
The Criminal Justice Systems Improvement Program (JSIP) enhances the overall efficiency, accuracy, and timely accessibility to criminal history records and data for criminal justice practitioners at local, county and state levels. Together with stakeholders, the JSIP Manager formulates, develops, and implements strategies for criminal history record improvement throughout the state.

The JSIP Manager supervises staff responsible for grant monitoring, federal and state reporting and program oversight of agencies that receive funding. The position directly oversees the administration of the National Criminal History Improvement Program (NCHIP), the NICS Act Record Improvement Program (NARIP), and the Criminal Justice Records Improvement Program (CJRIP) grants. Additionally, this program area oversees the Full Service Forensic Crime Laboratory Program to improve the efficiency and effectiveness of the full service crime laboratories in Arizona.

  • Seek and manage grant funding from federal and state sources in support of the strategic goals of the agency and program.
  • Oversee the evaluation of grant applications and projects, and recommends an award of grant funds.
  • Facilitate discussions with stakeholders to develop strategies, policies, procedures, and standards that may include changes in legislation in support of the Criminal Justice Records Improvement Plan.
  • Interpret Arizona Administrative Code, state and federal laws, and conduct independent research studies for the purpose of developing new policies, procedures and practices for programs or revise existing policies.
  • Approve annual performance reports and financial quarterly reports from grant recipients and advise grant recipients on requirements and compliance with state and federal law and rules.
  • Represent the Commission on Criminal Justice Systems Improvement issues at state, local, and federal meetings and organizations.
  • Supervise staff, develop professional goals and objectives, and administer an annual performance evaluation.
  • Advises grant recipients on requirements and compliance with state and federal laws and rules.
Knowledge, Skills & Abilities (KSAs):


  • Program and project management and problem-solving techniques.
  • Criminal records programs, retention, processes and resources available statewide.
  • Federal and state grant rules and regulations.
  • Grant management, collection and analysis of activity and financial reports.


  • Interpersonal, supervisory, organizational and leadership abilities.
  • Excellent communicator in both an oral and written context, and a skilled presenter to all levels of internal or external contacts.
  • Strong organizational skills and able to complete all tasks timely and orchestrate multiple activities simultaneously.
  • Exceptional interpersonal skills and teamwork.
  • Internet, Intranet, Microsoft Office products such as Outlook, Word, Access, PowerPoint, and Excel.


  • Set clear objectives and measures; monitor process, progress and results.
  • Organize resources to complete all tasks and orchestrate multiple activities simultaneously to accomplish goals within established timelines.
  • Scope out the length and difficulty of projects and develops work assignments.
  • Work effectively with other program areas and with diverse stakeholders within and external to the agency; and seeks to standardize processes and procedures across programs.
  • Formulate concepts and develop strategies and solutions for criminal justice issues.
  • Interpret state and federal laws and administrative rules.
  • Design and implement in-person and web-based training on related program area topics and processes.
  • Effectively work with diverse stakeholders within and external to the agency.
Pre-Employment Requirements:
  • A bachelor’s degree from an accredited college or university in Business Administration, Criminal Justice Administration or a related field; and/or four years of progressively responsible grant management experience at a supervisory/managerial level with a regional, state or federal agency.
  • Team player and participate fully in coordination efforts within the criminal justice system.
  • Requires possession of and ability to retain a current, valid state-issued driver’s license.
  • This position will require occasional overnight travel both in and out of state. Travel up to 20%.
  • A robust and affordable insurance plan including medical, dental, vision, and other options
  • A top-ranked retirement program
  • 10 paid holidays per year
  • Accrued vacation and sick days
  • Work-life balance and additional options for life betterment such as: deferred compensation, credit union membership, and a wellness program, and subsidized public transportation
  • Rewarding work that impacts the people of Arizona

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  • ASRS
Contact Us:
  • If you have any questions please feel free to contact Luis Bustamante at 480.645.2005 or at Luis.Bustamante@azdoa.gov for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.