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CUST SVC REP 2

  • 500718
  • PHOENIX
  • CORPORATION COMMISSION
  • Full-time
  • Closing at: Oct 17 2021 at 17:00 MST

CORPORATION COMMISSION

Delivering results that matter by providing best in class support services.

CSR II - Examination Section

CORPORATION COMMISSION

Job Location:

Address:  1300 W. Washington

Posting Details:

Salary: 14.50/hr 

Grade: 15

Closing Date: 

Job Summary:

The Corporations Division approves corporate names and grants corporate or limited liability company status to entities organizing under the laws of the State of Arizona; grants authority to foreign corporations and limited liability companies to transact business in the State; collects annual reports from all corporations of record; and maintains records for the benefit of public record and service of process.

Job Duties:

The Examination Section’s essential duties and responsibilities include the following:
• Review, examine, and approve filings submitted on behalf of corporations and limited liability companies.
• Reference Arizona Revised Statutes to ensure compliance with filing requirements.
• Communicate with the public via letter, email, telephone, and in-person.
• Maintain strong familiarity with state laws relating to corporations and limited liability companies.
• Responsible for managing an independent workload, but as part of a larger team goal.
• Engage in various business office tasks and duties such as data entry, faxing, scanning, archiving, and other basic office functions.
• The position requires the ability to review a document, draw conclusions, and inform the customer of the necessary steps to meet statutory compliance.

Knowledge, Skills & Abilities (KSAs):

Mastery of effective customer service techniques
Ability to interact positively with customers via the telephone, correspondence or in person, including facilitating the resolution of customer complaints
Ability to learn and comprehend filing requirements according to Titles 10 & 29 (limited liability companies) of Arizona Revised Statutes
Basic bookkeeping and math skills
Excellent listening, oral, written and interpersonal communication skills
Research and problem-solving skills
Reliable attendance habits
Proficient PC skills
Good attention to detail and accuracy
Ability to examine all documents submitted to the ACC for compliance with Titles 10 & 29 and ACC policies and procedures
Ability to work effectively in various situations in a fast-paced environment

Selective Preference(s):

N/A

Pre-Employment Requirements:

Any offer of employment is contingent upon successful completion of a background/reference check.
A.R.S. Section 40-101 prohibits Commission employees from having certain interests in entities that the Commission regulates. Applicants shall be required to disclose any interests they may have in the regulated entities during the application process, and as a condition of employment, to divest themselves of any prohibited interests.

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

All positions participate in the ASRS

Contact Us:

If you have any questions please feel free to contact Human Resources at HumanResources@azcc.gov

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.