INDUSTRIAL COMMISSION

Address:  Mailroom/Fleet Section
800 W. Washington, Phoenix, AZ 85007

Salary: $16.40 

Grade: 15

Closing Date: March 27, 2026

This position is responsible for duties related to our production printing process and agency mass mailings. This position deals with incoming data, uses software and hardware equipment to process outgoing mail, interacts with customers and vendors to provide information in response to inquiries about services and mailroom functions.

Essential Duties and Responsibilities include but are not limited to:
• Uses Pitney Bowes command center to retrieve documents from salesforce, process documents for printing.
• Process for mailing utilizing Pitney Bowes letter insertion machine to fold documents into mail envelopes
• Requires problem solving skills to identify Pitney Bowes data error, maintain the equipment and reports problems to Management Information Services.
• Operates mail machines, such as postage meters, photocopying equipment, mail folding and insertion machines, and Fax/Scanning machines
• Monitoring basic office/personal record keeping
• Process postage meters records and request funds as needed; monitor emails and communicate daily with colleagues
• Operates mail software applications to ship mails or packages
• Use Send Pro software to process certified mail
• Delivers mail to departments or employees
• Provides customer service to department
• Deliver mail/packages externally using state vehicles
• Participate in Arizona Management System (AMS) and daily huddleboard
• Attend staff meetings, seminars, conferences and training classes as indicated

Knowledge of:
• Mail services sufficient to determine the most effective method or process
• Basic Computer Navigation
• Basic Microsoft Office Suite; Outlook, Word, Excel and Google Suite; Gmail, Calendar
• Understand priority workloads and choose the best method practices
• Identification of applicable document types
• Office policies and procedures
• Document priorities, schedules and deadlines
• Basic English
• Basic mathematics

Skill in:
• Begin flexible
• Utilizing best practices when dealing with coworkers or customers
• Time management
• Utilizing View Center/Salesforce to assign and complete tasks.
• Basic critical thinking
• Utilizing a computer
• Time management
• Initiative and attention to detail
• Customer Service
• Organization and planning
• Producing high quality, nearly error-free output
• Review and interpret laws, rules, procedures and court decisions
• Strong critical thinking skills
• Skilled in researching and retrieving information

Ability to:
• Acquire and use the computer skills required of the position
• Manage heavy workload with high level of accuracy and production
• Learn computer systems and applications
• Work well within a diverse and inclusive office environment
• Timely process documents within established productivity standard and prioritizes work within established time frames
• Manage time effectively and meet deadlines
• Manage heavy workload with high level of accuracy and production
• Adapt to changing circumstances
• Demonstrate initiative and attention to detail
• Exercise discretion and judgment
• Work well under pressure
• Ability to perform job responsibilities incorporating lean management and principles of the Arizona Management System.

The ideal candidate will possess basic problem-solving skills related to machine operation, demonstrate patience, and have a working knowledge of computer applications such as MS Word, Excel, and Google Sheets.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate Arizona driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.

If you have any questions, please feel free to call 602-542-5559 or email HR@azica.gov for assistance.