The Customer Service Representative (CSR) is responsible for performing tasks related to the State of Arizona license application process. Customer service occurs across the broad spectrum of a prospective/existing customer seeking information on available licenses and application process steps through license disposition, and occurs across a multitude of communication methods, to include telephone, in person, and written correspondence.
The Arizona Department of Administration offers a comprehensive benefits package to include:
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Employment Opportunity Employer.