DEPT OF TRANSPORTATION

Motor Vehicle Administration

14370 W. Van Buren 

Goodyear, AZ 85338

Salary: $55,252.52 

Grade: 20

Closing Date: 03/04/2026

This position supervises Commercial Driver's License (CDL) Field Examiners and manages all unit resources and services. Develops annual office budgets and controls the office expenditures. Review and monitor the collection, accounting, safeguarding and depositing of revenue funds. Assists with the more challenging customer service issues and needs, reviewing problems presented by the public and make determinations. Investigate fraudulent driver's license applications. Will be required to drive a state vehicle for travel.

Provide oversight of multiple CDL examiners, ensuring the quality and integrity of the CDL examiner program by providing high quality public service. Develop a highly motivated staff and implement process improvements. Manage building and maintenance requests and needs. Interview and select applicants for available positions.

Develop examiner training plan and daily work, ensure appropriate staffing and coverage, document and review performance, administer discipline, approve leave requests, and initiate personnel actions. Develop succession planning. Lead teams or special projects. Handle the more difficult customer service situations elevated by subordinates.

Ensure examiners meet Federal Motor Carrier Safety Administration (FMCSA) standards, contract compliance, risk management and enforcement incident reporting. Approve or reject identity documents from domestic & foreign applicants for driver's licenses (DL).

Knowledge of:
• MVD & ADOT policies and procedures.
• ARS, Title 28, Arizona Administrative Code, CDL Policy Procedures and Federal Motor Carrier Safety Regulations, CFR Title-49.
• Basic management functions, revenue and expenditures.
• Performance metrics, goals/targets, variance reporting.
• Leadership and Continuous Process Improvement.
• Extensive knowledge of CDL Federal and State laws, CDL Class A, B and C requirements as well as Special Performance Evaluation requirements to administer CDL road, skills and written tests.
• Commercial vehicle inspection and equipment requirements including Gross Vehicle Weight Rating requirements and procedures.
• Medical Review requirements.

Skills in:
• Research and analysis.
• Oral and written communication.
• Organization of workspace, materials and time management.
• Report preparation.
• Interviewing, hiring and training new employees in work processes.
• Counseling and disciplining employees.
• Computer operation using Google Workspace, Microsoft Office programs and MVD databases.
• Multitasking and organization to handle and direct simultaneous and sometimes conflicting work priorities and deadlines.
• Obtaining, training and administering the issuance of a CLP/CDL.
• CDL examiner training and ELDT.
• Personnel management, public relations, customer relations, problem solving, subordinate development, interpersonal relations, motivational principles, processes and practices.

Ability to:
• Manage a program consisting of multiple work units.
• Establish standard work processes and procedures.
• Evaluate to improve unit performance and satisfy customer needs, lean processes.
• Lead, motivate and inspire a diverse group of people to accomplish unit goals and responsibilities to create and execute action plans to address office performance gaps.
• Respond to media contacts as authorized and respond to contract concerns and/or disputes with Procurement management.
• Understand, analyze, and evaluate data.
• Exercise considerable judgment and discretion.

1 year of CDL Lead experience or 2 years of supervisor experience; 1 year of Project Management experience.

• Valid Class A CDL
• American Association of Motor Vehicle Administrators (AAMVA) CDL Examiner Certified Trainer
  
• ELDT TPR (Training Provider Registry) Certified
  
• Background check required

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.