Under the direction of the Security Operations Center Administrator, this position supports the Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) Security Operations Center (SOC) through data analysis and reporting. The position gathers, validates, analyzes, and interprets information from departmental systems and other authorized data sources to support statewide situational awareness, operational monitoring, executive reporting, and informed decision-making.
The successful candidate turns operational data into dashboards, reports, trend summaries, visualizations, and standardized updates. The position also works with SOC personnel, ADCRR divisions, and other stakeholders to identify reporting needs and supports the integration of data from body-worn cameras, TASER systems, fixed cameras, digital reporting workflows, and other technology-supported initiatives.
- Gather, validate, and analyze operational data from ADCRR systems and other authorized sources to identify trends, patterns, variances, anomalies, and key operational indicators.
- Develop and maintain dashboards, executive reports, trend summaries, data visualizations, and standardized operational updates that provide timely and easily digestible information to all ADCRR division's leadership and supervisory staff.
- Support SOC situational awareness and operational monitoring by analyzing data related to statewide conditions, activity, incidents, contraband, security events, and other critical operational indicators for prison complexes, private facilities, reentry centers and community reentry & office of the inspector general field personnel.
- Under the guidance and regulation of Strategy, Sustainability and Research, collaborate with SOC personnel, facilities, divisions, and program areas to identify data needs, define reporting requirements, provide data interpretation, and communicate findings and data limitations.
- Under the guidance and regulation of Strategy, Sustainability and Research, Support data validation, standardized definitions, reporting methodologies, documentation, and data practices to improve the accuracy, consistency, and interoperability of ADCRR information.
- Assist with system implementation, data integration, data mapping, report testing, and process improvements; research best practices and support recommendations to improve the use and presentation of operational data.
Knowledge of:
- Principles and practices of data collection, organization, analysis, interpretation, and reporting
- Basic statistical concepts and routine analytical techniques
- Data visualization principles and methods for presenting complex information in an understandable format.
- Methods for identifying trends, patterns, variances, anomalies, and relationships within data.
- Data quality concepts, including accuracy, completeness, consistency, validation, and standardization.
- Database concepts, spreadsheets, data structures, and reporting systems.
- Dashboard development and operational reporting practices.
- Research methods and techniques used to identify best practices and support recommendations.
- General principles of information systems, data integration, and data management.
- Confidentiality, information security, and appropriate handling of sensitive departmental information.
- General concepts related to correctional operations, public safety, security operations, and institutional environments.
Skill in:
- Gathering, organizing, reviewing, and analyzing information from multiple data sources.
- Applying established analytical techniques to operational data.
- Identifying trends, patterns, discrepancies, and significant changes in data.
- Developing dashboards, reports, charts, graphs, trend summaries, and other data visualization products.
- Translating complex or technical information into clear, concise, and easily understood products.
- Using Microsoft Excel & Power BI/Share point/Google Workspace & Gemini Notebook LM and other applicable data analysis, reporting, dashboard, and visualization tools.
- Validating data and identifying potential data quality issues.
- Preparing accurate and professional reports for operational and executive audiences.
- Researching information and evaluating data from multiple sources.
- Communicating effectively with technical and non-technical audiences.
- Managing multiple analytical and reporting assignments while meeting established deadlines.
Ability to:
- Analyze and interpret live and historical data using established methods, procedures, and guidelines.
- Learn and apply ADCRR systems, processes, terminology, and reporting requirements.
- Understand the relationship between front-line impact across all divisions and the data used to monitor and measure those operations.
- Convert raw and complex historical and live information into meaningful reports, dashboards, and visual products. Identify trends and anomalies that may warrant additional review or attention.
- Follow established procedures while exercising sound judgment within assigned responsibilities.
- Work collaboratively with the SOC, facilities, divisions, program areas, and other
stakeholders.
Communicate analytical findings effectively to leadership, and front line staff across all divisions, and other stakeholders.
Maintain accuracy and attention to detail when working with sensitive agency information.
Learn and apply new technologies, reporting tools, systems, and analytical methods as departmental needs evolve.
Maintain confidentiality and appropriately safeguard sensitive departmental and security-related information.
- Bachelor’s degree in data analytics, statistics, mathematics, computer science, information systems, business, public administration, criminal justice, or a related field.
Employment is contingent on the selected applicant passing a background investigation.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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