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Data Entry Operator

  • 501230
  • PHOENIX
  • DEPT OF REVENUE
  • Full-time

ARIZONA DEPARTMENT OF REVENUE

Funding Arizona's future through excellence in innovation, customer service, and continuous improvement.

The Arizona Department of Revenue is consistently striving towards recruiting individuals who are committed to providing quality services to citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within the state government.

We offer full-time employees a multitude of statewide benefit options http://www.google.com including 10 paid holidays per year, as well as Revenue specific benefits such as Teleworking opportunity.

Join the Arizona Department of Revenue as your next career advancement and help to make the Grand Canyon state even better by exemplifying our mission "Serving Taxpayers".

Data Entry Operator

Processing Division

Job Location:

Address:  1600 W. Monroe Street, Phoenix, AZ 85007

Posting Details:

Salary:   $25,000 - $27,040

Grade: 13

Job Summary:

Responsible for accurately keying returns into multiple systems, while following standard operating procedures and customer-specific instructions for processing returns. Maintain site productivity and quality standards. Knowledge of all tax types and systems. Assists in training new and existing staff if needed. Reviewing and updating work procedures and methods for the Treasury Unit.

Job Duties:

Essential duties and responsibilities include but are not limited to:
● Key tax documents using numeric and alphanumeric data from images into the various systems.
● Assist with the training of new employees instructing them on a variety of tasks and procedures
● Quality control by viewing completed production batches for new staff.
● Learn and apply LEAN concepts, principles, and tools used to create and deliver perspectives with the fewest resources with continuous problem-solving.
● Other duties are assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

● General level proficiency with Microsoft Word, Excel, and Google Mail.

Skilled in:

● 10 key skills-proficient, including general clerical skills
● Key 15,000 + KPH
● Written and oral communication
● Understanding terminology relating to the Data Entry Processing systems.

Ability to:

● Work efficiently and along with team members within a small department.
● Willingness and flexibility to assist where needed.
● Learn and apply LEAN concepts, principles, and tools used to create and deliver perspectives with the fewest resources with continuous problem-solving.

Selective Preference(s):

The ideal candidate for this position will have:

● Strong written and verbal communication skills; robust customer service experience.

Pre-Employment Requirements:

In-state travel may be required. Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment; Required to obtain and maintain, internal driver course courses (ie., TraCorp).

Candidates for this position will be required to submit Tax Filing Records, Employment Verification Check and Fingerprints that will be used to check criminal history records from the Arizona Department of Public Safety (DPS) and the Federal Bureau of Investigations (FBI).

Benefits:

The State of Arizona provides a world-class comprehensive benefits package including:

· Holidays – 10 paid per year. sick leave – 12 days per year. No accrual or carryover limits.
· A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term and long-term disability options.
· A top-ranked Arizona StateRetirement System (ASRS) with 100% employer-matched contributions (Enrollment eligibility will be effective after 27 weeks of employment).
· Up to $5,250 for tuition reimbursement available to seek further career advancement or certification in Continuing Professional Education.
· Work-life balance and additional options for life betterment such as the Infant at Work Program,Alternate Work Schedule and Telework opportunity.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

A top-ranked Arizona State Retirement System (ASRS) with 100% employer-matched contributions (Enrollment eligibility will be effective after 27 weeks of employment).

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-716-6950.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.