DEPARTMENT OF ECONOMIC SECURITY

Division of Employment and Rehabilitation Services (DERS)
Workforce Development Administration (WDA)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $38.0769/ hourly ($79,199.95 annually) 

Grade: 21

Closing Date: Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a SNAP CAN Manager with the Workforce Development Administration (WDA). This position is responsible for managing the activities of one or more WDA programs that provide complex professional employment services, vocational evaluations, employment preparation, and training to assist clients in obtaining employment. Additional responsibilities include assisting with planning and managing of all programs and procedures, ensuring agency goals and objectives are achieved and maintained, and provide constant and ongoing support to the whole team.

Travel will be required for State business. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code [A.A.C.] R2-10-207.11).

Essential Duties and Responsibilities include but are not limited to:

• Monitor and evaluate local offices to ensure effective and efficient delivery of services.
• Ensure office goals and objectives are being met.
• Conduct planning activities for overall operations of one or more units.
• Develop and monitor corrective actions plans.
• Resolve personnel issues and personnel resource matters.

• Knowledge of social economic trends and behaviors that impact the delivery of human services
• Knowledge of leadership techniques, principles, and procedures
• Knowledge of principles and processes for providing customer service
• Skills in evaluating the best method of research and resolving complex matters
• Skills in multi-tasking
• Skills in developing and maintaining cooperative and professional relationships with employees and the public
• Ability to establish and implement effective employment services and procedures
• Ability to plan and organize daily work

• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Anthony Haeg at (623) 301-0437 or email AHaeg@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (623) 301-0437 or emailing AHaeg@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.