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DOCKET CONTROL ADMINISTRATIVE ASSISTANT

  • 510972
  • PHOENIX
  • CORPORATION COMMISSION
  • Full-time
  • Closing at: Oct 10 2022 at 23:55 MST

CORPORATION COMMISSION

The Arizona Corporation Commission (ACC) is one of the most unique state agencies in Arizona and one of only 13 public utility commissions in the country where commissioners are elected. Established by the Arizona Constitution, the ACC is a medium-sized agency with offices in Phoenix and Tucson. Our mission is diverse—spanning utility rate making; securities registration and enforcement; rail and pipeline safety; and corporate business filings—and we boast an average employment tenure of nearly 10 years. Learn more by visiting www.azcc.gov.

Administrative Assistant II

DOCKET CONTROL

Job Location:

Address:  1200 W. Washington, Phoenix, AZ
Eligible for partially remote work schedule, depending upon performance and business needs.

Posting Details:

Salary: $16.50 - $17.00 

Grade: 15

Job Summary:

The Hearing Division exercises the Commission’s authority to hold public hearings and arbitrations on matters involving the regulation of public service corporations, the sale of securities, and the registration of non-municipal corporations. Docket Control maintains the official records (docketed filings) of the Commission and provides such information to the public.

Job Duties:

Our administrative team serves the public and internal customers, in person, electronically, and over the phone. You will answer requests for information, often involving research. You will accept legal filings; review documents for accuracy and enter information into the docket software; scan documents for viewing online through eDocket; and sort/file for retrieval. This position can involve some lifting (up to 30 lbs.). After training, this position may be eligible for a partially remote work schedule.

Knowledge, Skills & Abilities (KSAs):

- Strong skills in accurate data entry;
- Ability to review documents for completeness and accuracy, recognize problems and come up with solutions;
- Ability to work well under pressure, with speed and accuracy, while keeping composure and meeting established deadlines;
- Highly-developed customer service skills assisting a variety of customers in a tactful and courteous manner;
- Knowledge of basic legal terminology, document formats and correspondence;
- Basic math, and business writing skills;
- Office professionalism, procedures and practices, and telephone etiquette;
- Excellent listening, verbal and written communication skills;
- Skill in operating various computer software programs and office equipment;
- Ability to work independently with little supervision;
- Ability to multi-task, and prioritize work;
- Ability to set priorities but be flexible with changes as necessary;
- Ability to work cooperatively and interact with the customers and coworkers in courteous, professional manner; and
- Flexibility to accommodate a variable schedule of in-office and remote work.

Selective Preference(s):

N/A

Pre-Employment Requirements:

Any offer of employment is contingent upon successful completion of a background/reference check and confirmation of any degrees/certifications.
A.R.S. Section 40-101 prohibits Commission employees from having certain interests in entities that the Commission regulates. Applicants shall be required to disclose any interests they may have in the regulated entities during the application process, and as a condition of employment, to divest themselves of any prohibited interests.

Benefits:

- Excellent comprehensive benefits, including a top-ranked retirement plan, low-cost health coverage, supplemental policies such as vision and short-term disability, and generous paid vacation and sick leave programs
- Career and personal development support; multiple training and education opportunities and resources; qualifying Public Service Loan Forgiveness employer
- Interesting, challenging work in a public sector environment with the chance to make a real difference in our state
- We are an Equal Employment Opportunity agency and a recognized Arizona Veteran Supportive Employer.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

This position participates in the Arizona State Retirement System (ASRS), a 401(a) Defined Benefit pension plan.

Contact Us:

If you have any questions, please feel free to email HumanResources@azcc.gov for assistance.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.