The Arizona Capitol Museum is located in the historic Arizona Capitol building at the center of Arizona’s state government complex.
The Museum utilizes artifacts, guided interpretation, virtual resources, interactive activities, and public programs to educate visitors on Arizona's governmental, political, and social history.
Offering free admission, the Museum welcomes over 100,000 visitors annually including 20,000 K-12 students.
Reporting to the Museum Administrator, this full-time position oversees the Museum’s education program.
Responds to all tour inquiries, manages tour schedule, and recruits and trains tour guides. Provides excellent and accurate customer service to internal and external customers. Works with staff to develop exhibits and education materials with attention to K-12 social studies standards. Assists with volunteer training and scheduling. Leads education team in developing and facilitating youth programs including interactive activities and special events. Tracks tour, program, and volunteer statistics.
Guides tours of the Arizona Capitol Museum and legislative buildings as needed. Assists the Sales and Visitor Service Coordinator with first floor daily operations in the gift shop, at the information desk, and other duties as assigned. Opens and closes museum as scheduled. Works occasional after-hours/weekend events.
This is not a remote position.
• Knowledge of Arizona social studies standards and classroom management
• Knowledge of best practices in museum interpretation
• Knowledge of state government and legislative process
• Skill in organization, attention to detail, time management, customer service, and problem solving
• Excellent presentation, interpersonal, and written communication with a wide range of visitors
• Ability to provide the highest level of customer service for internal and external customers
• Ability to maintain composure during peak traffic and quickly adapt to changes
• Ability to develop and maintain collaborative relationships
• Minimum three years’ experience working in a museum, education, or arts and culture setting
• Bachelor’s degree in education, history, museum studies, or related field
• Experience presenting to large groups of all ages
• Experience training and coaching front line staff
• Required to drive on State business; must possess a valid Arizona driver's license
The State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note that enrollment eligibility will become effective after 27 weeks of employment
• If you have any questions please feel free to contact Stephanie Mahan at firstname.lastname@example.org
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Employment Opportunity Employer.