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Electronic Laboratory Reporting Program Manager

  • 498532
  • Full-time


The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Electronic Laboratory Reporting Program Manager

Division of Planning and Operations

Office of Business Intelligence

Job Location:

Address:  150 N. 18th Ave. Phoenix 85007

Posting Details:

Salary: $85,000.00 

Grade: 26


Job Summary:

This position will be responsible for providing oversight and coordination for the planning, development, and maintenance of the Electronic Laboratory Reporting (ELR) program. This position will work closely with the HL7 analysts, IT, and laboratories to ensure timely and complete on-boarding of laboratories. This position will keep up-to-date on the new laboratory testing guidelines and ELR guidelines and ensure communication with all partners.

This position will work to create metrics to monitor on-boarding activities as well as the status of current ELR feeds. This position will create and update documentation for laboratories to assist with on-boarding and will actively work to coordinate with laboratory staff including their IT and leadership. This position will assist with ELR on-boarding activities as needed.

Job Duties:

Participates in planning process including development, testing and delivery of ELR solutions; Designs custom reports to monitor onboarding and statuses of current ELR feeds; Designs and delivers end-user training and associated materials; Assists with ELR onboarding activities.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
-Strategies for achieving effective data acquisition, management, quality, storage, use and application.
-Applicable laws, rules, policies regarding security, privacy, and management of
-Confidential data.
-Statistical and business analysis.
-Business operations including knowledge of HL7 messages, LONIC, SNOWMED, methods, and practices workflow engineering.
-IT life cycle and information system design; qualitative and quantitative techniques for analyzing and measuring program/project efficacy.
-Project management disciplines and techniques.
-Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Skill in:
-Providing technical assistance to business partners.
-Performing analytic functions including workflow, HL7 messages, integration systems, and statistical analysis.
-Effectively utilizing data collection, research, and analysis methodologies.
-Communicating complex information to non-technical audiences.
-Interpreting and evaluating information.
-Oral and written communication.
Ability to:
-Plan, organize, and prioritize projects.
-Evaluate information and make recommendations.
-Assess stakeholder and end user information needs.
-Promote the use of business intelligence to make effective business decisions.
-Communicate verbally and in writing.
-Establish and maintain effective working relationships.
-Collaborate with IT/BI and program staff to achieve shared goals.
-Perform analysis and evaluation; engage with diverse audiences and stakeholders.
-Demonstrate continuous effort to improve operations and streamline work processes.
-Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Must posses degree
Any combination of training and experience that meet the knowledge, skills, and abilities (KSAs); Bachelors degree in Computer Science, Information Systems, Business Management or related field and two years of professional experience working with health data and/or in the gov. sector in data analysis role. 1 yr of work exp. may be substituted for each yr of relevant higher education.

Pre-Employment Requirements:

Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113.

NOTE: If position is required to drive on state business, the position will require the possession of and ability to retain a current, valid
state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license
record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11).


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.