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EMERGENCY SERVICES PROGRAM MANAGER

  • 500829
  • PHOENIX
  • DEPT OF ECONOMIC SECURITY
  • Full-time

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

EMERGENCY SERVICES PROGRAM MANAGER

Division of Aging and Adult Services

Job Location:

Address: Location Based on Successful Candidate's Arizona Residence

Posting Details:

Salary: $60,000.00 - 69,825.00 

Grade: 23

Closing Date: Open Until Filled

Job Summary:

The Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as an Emergency Services Program Manager with the Community Services Programs. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

You administer, lead and oversee Emergency Services Programs to include Community Action Programs in coordination with program areas in this administration. You create and implement the programs and policies. Work closely with and collaborates with community action agencies. You plan, evaluate, coordinate, monitor and direct all resources to ensure timeliness, quality and productivity is met for programmatic delivery of services. You plan, organize, and manages the programs, practices and procedures ensuring standard work.

*This position works primarily from the successful candidate’s Arizona home office but occasional [in-state and out-of-state travel- only list if necessary as well as] in-person attendance at the worksite location for mandatory meetings, trainings, etc. may be required. Worksite location: 1789 W. Jefferson St, Phoenix, AZ 85007.

Job Duties:

• Manage and oversee the implementation and ongoing operations of the statewide delivery of Emergency Services Programs. Direct the implementation of strategic initiatives including the development and implementation of service needs and evaluation and monitoring of the delivery of services. Plan, evaluate, coordinate and direct all resources to ensure timeliness, quality and productivity of goals & objectives are met.

• Provide leadership, mentoring, coaching, and supervision of staff. Assign work, set performance standards and expectations, monitor and review work products and achievements of staff.

• Prepare and approve overall budgets for the programs and allocate the funding streams for appropriate and allowable expenditures according to federal and state regulations. Read, analyze, and prepare monthly and annual performance and fiscal reports. Conduct program analysis and prepare reports to executive leadership on any issues related to Emergency Services Program. Attend meetings with other state agencies, community and faith-based organizations and advocate as a representative of the Department for the purpose of sharing and receiving information on Community Action Programs related issues. Writes and delivers presentations and trainings at public events, conferences and workshops.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Federal and state laws, rules and regulations pertaining to Emergency Services
• Fundamentals of budget development and expenditure control
• Concepts involved in controlling, directing, planning and evaluating the program
• Social service programs and delivery systems in public agencies

Skill in:

• Oral and Written Communication
• Programmatic and fiscal data analysis, evaluation and interpretation
• Building and maintaining rapport with community and faith-based organizations, contractors and employees
• Using a variety of computer software packages (e.g., Excel, Word, databases, Access, Power-point, Google Suite, etc.)

Ability to:

• Work in a fast-paced environment, prioritize tasks and adapt to the changing workload
• Write clear, concise and accurate reports
• Motivate, mentor, counsel, and supervise subordinate staff
• Effectively lead community organizations for action planning and implementation of the work

Selective Preference(s):

• A Bachelor's degree and 4 years of progressively responsible experience related to federal programming (e.g., aging, hunger, homelessness, domestic violence, refugee, or community action); OR 1 year as a Human Services Program Development Supervisor or Social Services Administrator 3 or 2 years as a Project Coordinator or 2 years as a District Program Manager 1 in AZ state gov't. Experience delivering technical assistance and professional learning in the design, implementation, and evaluation of well-rounded federal programs and services is preferred. Experience managing federal or state grants to include fiscal & programmatic management and reporting is highly desirable. Supervisory experience of professional staff is required. List numbers and types of employees supervised to be considered.

Pre-Employment Requirements:

• ARS 41-1969 Each employee or contractor of the Department of Economic Security who has access to federal tax information shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to ARS 41-1758.07.
• In-state travel is required. The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Individuals may be required to use their personal motor vehicle.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

Benefits:

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

Apply through www.azstatejobs.gov. For questions about this career opportunity, please call DAAS Human Resources at (602) 542-0400 or email DAASHR@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602) 542-0400. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.