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EMPLOYEE RELATIONS MANANAGER - HR

  • 514070
  • PHOENIX
  • DEPT OF CHILD SAFETY
  • Full-time

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

EMPLOYEE RELATIONS MANAGER
DCS HUMAN RESOURCES

Job Location:

3003 N. Central Avenue
Phoenix, AZ 85012
(POSITION PRESENTS OPPORTUNITY FOR REMOTE WORK)

Posting Details:

Salary: $82,500 

Grade: 25

Closing Date: The job announcement will remain open until the position has been filled.

Job Summary:

The Department of Child Safety (DCS) is currently hiring an Employee Relations Manager to join our Human Resources team and be responsible for overseeing the agencies Employee Relations unit.  The ER unit handles employee complaints, manages the progressive discipline process and facilitates coaching to agency management. The ER unit also investigates and resolves complex or critical employee relations issues.  The ER unit manages and coordinates the FMLA and ADA processes for DCS. 

Job Duties:

- Manages the DCS ER unit providing direction and guidance, assigning tasks, prioritizing activities, setting unit goals, review reports and makes recommendations
- Provides guidance and recommendations to management/employees on confidential employee-related issues
- Responds to ER inquiries from employees and management providing information as requested
- Conducts confidential investigations as directed by the Chief of HR Officer or Director’s Office
- Plans, develops and delivers various trainings on HR topics for managers and employees
- Develops, reviews, revises and implements department HR policies as directed by the Chief HR Officer
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Federal and State laws related to HR administration and employee relations
- Arizona Revised Statues, Arizona Administrative Code, Personnel Rules, and agency policies and directives
- Department’s mission, goals and functions
- Personal computers; Microsoft Office Suite
- Management and supervision techniques

Skill in:
- Verbal and written communication
- Establishing and maintaining interpersonal relationships
- Analyzing and evaluating a variety of technical and administrative data
- Managing conflict

Ability to:
- Plan, organize, and prioritizes work activities for self and staff
- Problem solve complex matters
- Interpret applicable laws, rules, regulations and procedures
- Learn and apply Arizona Department of Administration’s (ADOA) Personnel Rules

Selective Preference(s):

- Bachelor’s degree in Business Administration, Public Administration, Public Administration, Human Resources or related field
- Five (5) years of experience working in HR with at least two (2) years of experience in Employee Relations
- Two (2) years of supervisory experience
- Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR) or equivalent certification
- Experience utilizing LEAN Principles

Pre-Employment Requirements:

Requires the possession of, and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to drivers license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

Benefits:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).  Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.